Job Description and Duties The Operations Bureau performs prepayment audits of claims from state agencies to ensure legality, validity, and compliance with laws and regulations. The auditing process serves as a safeguard against improper claims by verifying legal justification, budget appropriation, and program alignment. It ensures claims confirm authority and consistency with relevant state and federal statutes, judicial opinions, attorney general guidance, and the California Constitution. Under general direction provided by a Supervisor or Principal Claim Auditor, the incumbent, at the journey level, will perform general office duties in the Operations Bureau as they relate to the processing of claim schedules. This requires a high degree of initiative and independence in completing assigned tasks.
General office duties include:
- Typing;
- Process and review contract documents;
- Mail and document handling;
- Ordering and maintaining supplies;
- Filing and records management;
- Process transfer letters; and
- Professional and effective communication with all contacts, both internal and external
Duties Performed:
(Candidates must perform the following functions with or without reasonable accommodations.) Contract-related Tasks
- Receive contracts/amendments from agencies (paper and electronic).
- Visually scan contract/amendments for key data per requirements.
- Accurately enter data into the required fields of the Contracts/Leases Database.
- Save contracts submitted via email into the SharePoint database.
- Research problems independently and take action.
- Maintain the contracts filing system.
- Evaluate contract file content and purge outdated information. Claim Related Tasks
- Key claim information (STD 218) into the Claim Audits Tracking System (CATS) to receive claims.
- Release claims from the CATS system.
- Stamp and code each claim.
- Sort claims for distribution to the audit units.
- Pick up claims and sort by date for release.
- Deliver and pickup claims and other documents (boxes up to 30 pounds).
- Process cash transfer letters for submission to the State Accounting and Reporting Division (SARD).
- Review claim correction/return letters for mathematical, grammar, and spelling errors prior to mailing them.
- Verify claim information is accurate in the Mainframe System. Document Handling
- Schedule State Records Center claim pickups as per record retention requirements.
- Recall paid claims from archive per Public Records Act.
- Maintain daily and monthly statistical information.
- Provide support services for all Bureau staff.
- Answer telephone inquiries pertaining to claims.
- Maintain signature cards You will find additional information about the job in the Duty Statement. Working Conditions This position is located at The Park, a quaint and historical campus environment two blocks from McKinley Park, in the heart of residential East Sacramento. Easily accessible from US 50 and I-80, The Park offers free parking, quick walks to local restaurant favorites, and countless lunchtime strolling opportunities through the quiet East Sacramento neighborhood. This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies. Applicants must reside within California at the time of appointment. In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- OFFICE TECHNICIAN (TYPING) Additional Documents
- Job Application Package Checklist
- Duty Statement Department Information The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future. The Division of Audits (AUD) at the California State Controller’s Office is dedicated to promoting transparency, accountability, and integrity in the use of public funds. This division conducts financial and compliance audits of state and local government agencies, ensuring that taxpayer dollars are spent appropriately and effectively. As part of this team, you’ll play a key role in identifying areas for improvement, detecting fraud, and helping government programs operate more efficiently. Join a team where your work directly contributes to the trust and accountability that Californians expect from their government. Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives! Visit our website to learn more about the State Controller’s Office. How did you hear about us? Take our survey!
Special Requirements • The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. In addition to the application, please provide a typing certificate. Applications received without this document may not be considered. Take the required examination here: Office Technician (Typing) Examination Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Driver's License.
- Exemplary organizational skills with a strong commitment to quality customer service, through positive experiences.
- Exceptional attendance and proven reliability.
- Ability to use tact and respectable judgment.
- Demonstrate positive attitude, overcome challenges and remain optimistic under pressure, and adversity.
- Strong and effective communication skills.
- Ability to be flexible in response to a changing workload, consider creative approaches, and apply novel solutions.
- Ability to adapt and collaborate, in a variety of situations, with peers and managers.
- Strong interpersonal skills, ethics, and integrity.
- Effective ability to use and adapt to technology.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.