We are looking for a detail-oriented Patient Accounts Collector to support healthcare billing and collections operations in Atwater, California. This Long-term Contract opportunity is ideal for someone with hands-on experience managing patient accounts, following up on outstanding balances, and working with a variety of insurance payers. The person in this role will help maintain timely reimbursement, resolve billing issues, and communicate clearly with patients regarding financial responsibilities.
Responsibilities:
- Review patient accounts to identify unpaid balances and take timely action to secure payment from insurers or patients.
- Investigate claim issues, correct billing discrepancies, and resubmit accounts when additional documentation or updates are needed.
- Communicate with commercial carriers, Medi-Cal, Medicare, and other third-party payers to verify claim status and resolve collection barriers.
- Speak with patients professionally about account balances, payment expectations, and available options for resolving outstanding charges.
- Maintain accurate account notes, payment activity, and collection follow-up details within billing records.
- Work closely with internal billing and revenue cycle staff to address denials, underpayments, and account exceptions.
- Monitor aging reports and prioritize follow-up efforts to improve account resolution and reimbursement timelines.
- Support ongoing account maintenance by ensuring billing information is complete, current, and aligned with payer requirements.
For immediate consideration, contact Robert Half at 209-232-1991.
- High school diploma or equivalent required.
- At least 2 years of experience in office operations or medical billing, including direct exposure to patient account work.
- Minimum of 1 year of experience in a Patient Accounts Biller, collector, or similar healthcare revenue cycle role.
- Working knowledge of medical billing practices and patient account management.
- Familiarity with ICD-9 coding and standard healthcare billing terminology.
- Experience handling claims and collections involving commercial insurance, Medi-Cal, Medicare, and other third-party payers.
- Ability to discuss sensitive financial matters with patients in a clear, respectful, and detail-focused manner.