We are looking for a detail-oriented Medical Billing Specialist to join a healthcare team in a contract-to-permanent position located in New Orleans, Louisiana. This role focuses on accurate claim processing, timely follow-up on unpaid balances, and effective resolution of billing issues across medical and dental accounts. The ideal candidate brings strong knowledge of insurance verification, coding support, and reimbursement workflows while maintaining a high standard of accuracy and customer service.
Responsibilities:
- Prepare, review, and submit medical and dental claims to insurance carriers with close attention to accuracy and compliance.
- Investigate denied, rejected, or underpaid claims and take appropriate action through corrections, appeals, or rebilling activities.
- Follow up on outstanding accounts to support collections efforts and help reduce aging receivables.
- Verify patient coverage, benefits, and plan details to ensure claims are billed correctly the first time.
- Apply knowledge of medical coding and dental terminology to support proper documentation and reimbursement.
- Communicate with insurance representatives, patients, and internal staff to resolve billing discrepancies and payment questions.
- Maintain organized billing records, update account information, and track claim status through resolution.
- Use Microsoft Excel and related systems to monitor billing activity, reconcile data, and prepare routine reports.
- Experience working in medical billing, dental billing, or a combined healthcare billing environment.
- Strong understanding of claim submission, payment posting, collections, and accounts receivable follow-up.
- Familiarity with medical coding concepts, dental terminology, and insurance benefit structures.
- Proven ability to manage claim denials, prepare appeals, and process corrected claims or rebills.
- Knowledge of dental coverage, dental plans, and coordination with insurance carriers.
- Proficiency with Microsoft Excel and comfort working with billing software and electronic records.
- High level of accuracy, organization, and time management in a fast-paced setting.