Duties include, but are not limited to:
Opening and Closing of the Museum
• Carry out daily procedures as determined by the Guest Experience Manager
Facilitation of Exhibits
• Facilitate play with guests in the exhibit environment
• Reset/tidy up exhibits to ensure a high quality experience for guests and maintain physical accessibility of allspaces
• Cultivate open-ended, child-directed experiences
Facilitation of Field Trips
• Greet school groups, teachers and chaperones in a friendly and courteous way as they enter the museum.
• Direct the group’s lead teacher to communicate necessary information to Front Desk.
Front Desk Procedures
• Collect admissions and responsibly handle all money exchanges
• Work gift shop register, collecting admissions accurately and efficiently in a timely manner as to ensure a shortline
• Answer the telephone and route calls in a friendly, personable, and helpful manner ? Sell memberships andpromote daily and future programs and events
• Provide clear information and answers regarding visitor questions
Maintaining a Safe and Clean Environment
• Follow all COVID cleaning protocols
• Pick up manipulatives, organize exhibits
• Regularly clean restrooms, kitchen, and overall facility
• Enforce museum policies and rules
• Assist with emergencies, as needed
• Assist with clean-up on non-hazardous materials and some bodily fluids
• Assist with minor repairs and maintenance of exhibits
• Report broken exhibits, manipulatives and building problems to Facilities Manager ? Assist with exterior maintenance, e.g. windows, snow removal, etc.
Communication with the Team
• Check work email each schedule shift
• Communicate with Guest Experience Manager about breaks and needing to step off the floor
• Communicate with other Facilitators about tasks, stepping off the floor and breaks
Physical/Mental Demands
• Communicate effectively with co-workers, museum visitors, volunteers, and the general public.
• Possess the verbal and numerical aptitude to complete tasks and projects in a timely manner.
• Maintain a positive attitude in times of large crowds and group visits.
• Must be alert, able to concentrate, and possess good judgement and analytical skills.
• Physically demanding in order to keep the museum clean and to play with kids in different exhibit spaces.
• Mobility to move freely, bending, kneeling required on a daily basis while facilitating the Museum.
• Lifting required on a regular basis, usually in conjunction with exhibits, deliveries and special events.
Facilitators are part-time staff and may be scheduled up to 28 hrs/wk. Facilitators work a flexible schedule that will
include days, nights and weekends. Starting wages are $15/hr. They must believe in and be able to demonstrate
learning through play