Position Summary The Residential Driver is responsible for safely operating company vehicles and actively participating in all aspects of residential moving services. In addition to driving responsibilities, this is a hands-on field role, and the Residential Driver is fully accountable for the physical execution, quality, safety, and professionalism of each move. Residential Drivers are expected to function as full members of the moving crew and are responsible for all aspects of the move, including loading, unloading, packing, protection, setup, and customer interaction. Reporting Structure Reports To: Operations Manager Works Closely With: Crew Leaders, Operations, Warehouse, Dispatch, Customer Service, and Customers Essential Duties & Responsibilities Driving & Transportation Responsibilities
- Safely operate company vehicles in compliance with DOT, FMCSA, and Company policies.
- Perform pre-trip and post-trip inspections and report any vehicle or safety issues immediately.
- Ensure vehicles are properly loaded, secured, and unloaded.
- Maintain cleanliness and organization of assigned vehicles.
Move Execution & Labor Responsibilities
- Perform all physical aspects of residential moving, including lifting, carrying, loading, unloading, packing, and unpacking.
- Protect household goods, residences, elevators, flooring, and common areas.
- Assist with disassembly and reassembly of furniture and household items.
- Follow job scopes, work orders, and Crew Leader instructions.
Customer Service & Professional Conduct
- Interact professionally and respectfully with customers at all times.
- Clearly communicate issues, damages, or concerns to the Crew Leader immediately.
- Represent the Company positively on all job sites.
Safety, Compliance & Accountability
- Follow all safety policies, procedures, and lifting techniques.
- Use proper PPE and moving equipment.
- Report incidents, injuries, or unsafe conditions immediately.
Administrative & Timesheet Responsibilities
- Accurately complete daily timesheets.
- Ensure time is recorded correctly to the appropriate job.
- Assist with job documentation as required.
Qualifications
Required Qualifications
- Valid driver’s license (CDL or non-CDL as required for vehicle assignment).
- Clean driving record in accordance with Company and insurance standards.
- Ability to pass DOT physical and drug screening if applicable.
- Ability to lift 100+ lbs. repeatedly.
Preferred Qualifications
- Experience in residential moving or household goods handling.
- Experience driving box trucks or similar vehicles.
Work Environment & Expectations
- Field-based role with physical labor in varying residential environments.
- Exposure to weather, stairs, tight spaces, and heavy lifting.
- High level of accountability, teamwork, and professionalism required.
Employment Classification Full-Time or Part-Time Non-Exempt At-Will Employment