Kforce is an award-winning professional staffing and solutions firm that provides strategic partnership in the areas of Technology and Finance & Accounting. Our name stands for KnowledgeForce® which describes the experience we've gained since 1962 and the 35,000 highly skilled professionals we engage annually. Each year, our network of over 60 offices and two national recruiting centers provides opportunities across 4,000 companies, including 70% of the Fortune 100. For over 55 years we’ve thrived on building relationships and having a meaningful impact on all the lives we serve. We believe in acting with integrity, doing the right thing and giving back to our communities. At Kforce,We Love What We Do. We Love Who WeServe.
Join the Kforce family and we will support you with expert training, innovative tools, an amazing culture, and a team of great people that will cheer you on your road to success!
SUMMARY:
Under general supervision, perform various operational tasks to support the sales and delivery activities of the field to include client and consultant care support.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides various reports for sales and delivery teams as well as to senior leaders.
- Enter and update job order information in appropriate job order tracking systems.
- Enter candidate information into appropriate tracking systems for submittal to open position(s).
- Access Vendor Management Systems (VMS) for job orders opportunities and candidate submittals, as well as monitor and communicate alerts.
- Review candidate submittals from delivery team for accuracy and completeness.
- Assist with onboarding new consultants and setting up new client as needed.
- Facilitate consultant end date confirmations and extensions with client managers.
• Assist in managing the virtual bench of assigned skill sets to include availability date updates and generation of opportunity leads.
• Assist with coordination of events for the team, client, and consultants.
• Screen incoming issues and assist with prioritization.
• Assist with ad-hoc requests and assigned projects as needed.
SUPERVISORY RESPONSIBILITIES:
None required.
KEY SUCCESS INDICATORS/ATTRIBUTES:
• Exhibit professional presentation, verbal and written communication skills.
• Maintain a strong customer care and client service mentality.
• Demonstrate ability to self-motivate, set goals, and meet deadlines.
• Detail-oriented and demonstrate strong organizational and flexible time management skills.
• Ability to prioritize and to maintain professionalism in a fast paced, changing environment.
- Demonstrate strong analytical, critical thinking and problem-solving skills.
- Demonstrate ability to communicate with all levels of employees and customers.
- Builds and sustains collaborative relationships at multiple levels in the organization.
- Ability to maintain professionalism during stressful situations.
- Ability to handle confidential information with discretion. Proficient personal computer skills with MS Office (Word, Excel, Power Point, Outlook). Commitment and adherence to Firm’s Core Values.
EDUCATION AND/OR EXPERIENCE:
High school diploma or general education degree (GED) and 5+ years of relevant experience or the equivalent combination of education and experience required. Experience in a customer service and/or staffing environment preferred.
CERTIFICATES AND/OR LICENSES:
None required.
TRAVEL REQUIREMENTS:
Travel as required, up to 20%.
Kforce is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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