IDR is seeking a SAP IS-U Business Analyst to join one of our top clients for a remote opportunity. In this role, youll partner with business and technical stakeholders to analyze utility customer service processes, document requirements, and drive improvements across SAP IS-U operations. This is a great opportunity to contribute as a functional SME supporting device management and service order workflows within a large, complex utility environment.Position Overview for the SAP IS-U Business Analyst: * Serve as a functional SME supporting utility customer service operations within SAP IS-U * Gather, analyze, and document business requirements; translate needs into actionable technical requirements * Support device management and service order processes, including lifecycle tracking and exception resolution * Collaborate cross-functionally (business, field, and technical teams) to optimize workflows, testing, and implementation * Support operational reporting, governance/compliance needs, and continuous improvement initiativesRequirements for the SAP IS-U Business Analyst: * Advanced experience supporting utility customer service operations and SAP IS-U utility processes * Strong expertise in device management and service orders (including troubleshooting exceptions and end-to-end process flows) * Working knowledge of Meter Data Management (MDM) systems and field/operations support tooling * Proven ability to produce clear business process documentation and detailed functional requirements * Ability to support a remote role with periodic travel (approximately 25%) and coordinate effectively with cross-functional teamsWhat's in it for you? * Competitive compensation package * Full Benefits; Medical, Vision, Dental, and more! * Opportunity to get in with an industry leading organization.Why IDR? * 25+ Years of Proven Industry Experience in 4 major markets * Employee Stock Ownership Program * Dedicated Engagement Manager who is committed to you and your success. * Medical, Dental, Vision, and Life Insurance * ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.If you want tweaks (more utility/IS-U keywords, fewer travel mentions, or a more punchy summary), tell me what you preferalso please leave a thumbs up/down with a note so I can tune future JDs.#LI-Hybrid All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement.