Job Description
Insight Global is seeking a Telemarketing Representative / Appointment Setter to support one of our waste and recycling clients in Southern California. This individual will play a key role in helping the organization accelerate customer acquisition efforts following a major municipal franchise award. This person will work through a targeted list of approximately 2,000 commercial prospects currently utilizing competing waste haulers. The primary responsibility will be conducting outbound calls, qualifying interest, educating prospects on available services, and scheduling appointments for the client's outside sales team. The ideal candidate is energetic, resilient, and comfortable making a high volume of outbound calls daily. While CRM experience is preferred, personality, persistence, and communication skills will be the most important factors for success. Day-to-Day Responsibilities Conduct outbound calls to commercial prospects from a defined customer list Build interest and educate businesses on service offerings Qualify prospective customers and identify sales opportunities Schedule appointments for Sales Executives and Business Development Managers Maintain accurate customer notes and activity tracking within Salesforce Follow up with prospects as needed to drive engagement Meet daily and weekly activity metrics Pay: $18-20 depending on experience
Skills and Requirements
1-5 years of experience in telemarketing, inside sales, appointment setting, or customer outreach Strong verbal communication and interpersonal skills Ability to handle objections and remain positive through rejection Strong organizational and follow-up skills Comfortable making a high volume of outbound calls daily Self-motivated and able to work independently in a remote environment Salesforce experience B2B sales experience Experience supporting field sales teams Waste management, environmental services, or route-based service industry experience
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.