Archived listing. The details below describe a past opening.
Required Skills & Experience
- 5+ years of experience supporting and engineering complex enterprise network environments.
- Advanced hands-on experience with Palo Alto Networks Next-Generation Firewalls and Panorama.
- Strong experience configuring, maintaining, and troubleshooting Cisco IOS and Cisco Nexus environments.
- Deep understanding of routing and switching technologies including OSPF, BGP, EIGRP, VPNs, IPsec, NAT, and QoS.
- Experience supporting network monitoring, performance analysis, and operational tooling such as Splunk, SolarWinds Orion, ServiceNow, and Jira.
- Strong troubleshooting skills with the ability to quickly resolve complex network issues in high-availability environments.
- Excellent communication, customer service, and stakeholder management skills.
- Ability to work effectively in highly structured, fast-paced operational environments with competing priorities and frequent interruptions.
Nice to Have Skills & Experience
- Experience supporting public safety, government, military, healthcare, utilities, or other highly regulated environments.
- Experience leading or supervising network engineers, consultants, or contract resources.
- Experience supporting 24/7 critical operations environments.
- Knowledge of copper and fiber infrastructure deployments and troubleshooting. Industry certifications such as CCNP, Palo Alto Networks
- Certified Network Security Engineer (PCNSE), or similar.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline (or equivalent experience).
Job Description
- Lead the design, implementation, administration, and optimization of a large-scale, mission-critical network infrastructure supporting regional emergency dispatch operations.
- Serve as the subject matter expert for Palo Alto Next-Generation Firewalls and Panorama, including configuration, deployment, troubleshooting, and security best practices.
- Design, configure, and support Cisco Catalyst, Cisco IOS, and Cisco Nexus network environments across data center and field locations.
- Manage enterprise routing and switching technologies, including OSPF, BGP, EIGRP, VPNs, IPsec, NAT, QoS, and failover architectures.
- Lead strategic network initiatives focused on improving performance, resiliency, redundancy, and security throughout the CAD network.
- Drive ongoing modernization efforts including Palo Alto firewall deployments, routing optimizations, and network resiliency improvements.
- Monitor network performance and proactively identify, troubleshoot, and resolve complex network issues.
- Coordinate upgrades, patching, break-fix activities, and infrastructure lifecycle management.
- Collaborate with cross functional teams/departments, public safety partners, vendors, and regional stakeholders on network-related projects and technology initiatives.
- Provide technical leadership and mentorship to engineers, contractors, and support personnel.
- Maintain network architecture documentation, asset inventories, operational procedures, and ticketing systems.
- Support budgeting, capacity planning, audits, security reviews, and long-term infrastructure strategy.
- Provide on-call support and incident response for critical systems operating in a 24/7 public safety environment.