Required Skills & Experience
- Ability to work east coast hours
- 10+ years of professional experience, including 8+ years of progressive product management experience.
- Strong technical background.
- SaaS, AI/ML, information governance, or eDiscovery experience.
- Agile software development experience in a Product Owner role, ideally Scrum.
- Deep understanding of the software development lifecycle.
- Strong ability to write business requirements.
- Strong stakeholder management and ability to influence internal teams.
- Excellent documentation hygiene.
- Ability to own a product area with real accountability.
Nice to Have Skills & Experience
- Legal tech, eDiscovery, information governance, document review, legal operations, or workflow/product experience.
- Data-heavy platform experience.
- Cybersecurity, service management, planning tools, enterprise SaaS, workflow automation, or complex B2B software could be transferable if the candidate has strong curiosity and broad product ownership.
- Experience in a services-led organization building software/product capability.
- Experience working in global operations or selling organizations is preferred.
Job Description
A client needs a strong product leader to help define, execute, and bring to market the roadmap for proprietary software product applications. This person will connect business needs, client/stakeholder needs, and product capability in a highly technical role that spans strategy and tactical execution. This person will work on one of the most time-sensitive and marquee customer-facing capabilities within their AI platform, specifically tied to early case assessment, large-scale document processing, workflow, performance, and hyperscale data systems.
Day to Day:
- Own product vision and evolve the roadmap across assigned software products.
- Facilitate product strategy conversations and serve as a caretaker of the business’ product roadmap.
- Gather, synthesize, and prioritize input from external clients and internal stakeholders.
- Turn customer and business inputs into clear product requirements, positioning, tickets, and acceptance criteria.
- Manage backlog requests, ideas, and defects, and condition them into articulated tickets for Engineering and QA.
- Define business cases, scope, market requirements, success metrics, and release criteria.
- Serve as Product Owner through agile software development processes and partner with UI/UX, development, data operations, architecture, QA, and IT Project Management.
- Support readiness/training as new products and releases go to market.
- Become a company expert on buyers, user personas, buying criteria, user needs, and market forces.
- Evaluate third-party software providers, competitive positioning, and product messaging.
- Support product content, training content, selling materials, RFP/RFI responses, and analysis of usage/business metrics.