Job Description
Insight Global is seeking an Order Management Specialist for a top client to support the end-to-end customer order lifecycle. This individual will take ownership of orders after Sales closes the deal, reviewing them for accuracy and completeness and driving them through booking, billing, and fulfillment. The ideal candidate has hands-on quote-to-cash or order-to-cash experience, is comfortable working in Salesforce and CPQ environments, and can quickly identify and resolve order discrepancies. This is a great opportunity for someone who thrives in a fast-paced, cross-functional environment and can hit the ground running.
Skills and Requirements
2–5 years of Order Management, Sales Operations, Deal Desk, Revenue Operations, Customer Operations, or similar experience Hands-on ownership of customer orders through the order-to-cash / quote-to-cash lifecycle Salesforce and/or CPQ experience, plus exposure to ERP, billing, or order-management systems Experience validating pricing, products, quantities, terms, documentation, and customer information Proven ability to troubleshoot and resolve rejected, blocked, incomplete, or inaccurate orders Experience partnering cross-functionally with Sales, Finance, Deal Desk, Billing, and Fulfillment Strong problem-solving skills with the ability to work independently and ramp quickly Must be able to work UK business hours Salesforce CPQ or Revenue Cloud experience International sales/order-processing experience Background in a fast-paced Sales Operations or Order Management environment Experience handling increased month-end and quarter-end order volume Bachelor's degree in Business, Finance, Operations, or related field
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.