Archived listing. The details below describe a past opening.
Required Skills & Experience
- 2+years of experience in a Home Health, Healthcare Administration, Medical Office, or Healthcare Operations role.
- Experience processing patient intake and admissions.
- Working knowledge of home health regulations, documentation requirements, and clinical workflows.
- Experience receiving and managing medical records.
- Ability to take, document, and process verbal physician orders.
- Strong experience communicating professionally with physicians, nurses, and healthcare professionals.
- Experience conducting OIG exclusion screenings and maintaining compliance documentation.
- Proficiency with Microsoft Office Suite, particularly Excel and spreadsheets.
- Experience with Axxess Home Health software.
- Strong organizational skills and attention to detail.
- Ability to prioritize multiple tasks and work independently with minimal supervision.
- Excellent verbal and written communication skills.
Nice to Have Skills & Experience
- Bilingual English & Spanish
- Experience with Axxess software
- Experience supporting HR and recruiting functions within a healthcare setting.
- Knowledge of Medicare and Medicaid home health requirements.
- Experience with patient satisfaction surveys and quality assurance initiatives.
- Understanding of home health clinical terminology and patient care processes.
- Experience creating newsletters, communications, and operational reports.
- Previous experience in a fast-paced home health agency environment.
- Associate's or Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
Job Description
The Office Administrator will serve as a key support partner within a growing Home Health organization, overseeing daily office operations while supporting clinical, intake, HR, recruiting, and compliance functions. This role requires a highly organized, bilingual professional with home health experience who understands healthcare workflows, physician communication, patient intake processes, and regulatory requirements. The ideal candidate is a self-starter who can manage multiple priorities, maintain accurate documentation, and ensure smooth coordination between clinical staff, patients, physicians, and administrative teams. Experience with Axxess Home Health software is required.
Day-to-Day Responsibilities
- Manage daily office operations and administrative functions for the home health agency.
- Coordinate and process patient referrals, admissions, and intake documentation.
- Receive, organize, and maintain medical records and physician documentation.
- Process and document verbal physician orders accurately and timely.
- Communicate with physicians' offices regarding orders, signatures, care plans, and patient needs.
- Utilize Axxess to maintain patient records, update information, and support clinical workflows.
- Assist with HR functions including onboarding paperwork, employee documentation, and personnel records.
- Support recruiting efforts by following up with candidates, scheduling interviews, and maintaining hiring pipelines.
- Conduct monthly OIG exclusion checks and maintain compliance records.
- Assist with quality assurance initiatives, surveys, patient satisfaction follow-up, and compliance reporting.
- Create and distribute company newsletters and internal communications.
- Maintain spreadsheets, reports, and tracking logs related to operations, staffing, compliance, and patient services.
- Collaborate with clinical staff to ensure timely processing of healthcare documentation and patient care needs.