Epic Referrals Senior Analyst

Job Description

Insight Global is seeking an Epic Referrals Senior Analyst to join a large healthcare organization's ambulatory access and patient scheduling team. This individual will serve as a senior-level Epic build resource supporting referral workflows, scheduling optimization, online scheduling initiatives, and patient access improvements across multiple ambulatory specialties. The analyst will partner closely with operational leaders and scheduling teams to optimize referral processes, enhance MyChart scheduling functionality, improve provider scheduling workflows, and support enterprise access initiatives. This person must be comfortable working independently with minimal ramp-up while serving as a subject matter expert for Epic Referrals and ambulatory scheduling workflows.

Skills and Requirements

• Epic Certification in one or more of the following: Referrals, Cadence, or MyChart
• 5+ years of Epic Patient Access, Scheduling, Registration, or Referral workflow experience
• Demonstrated ability to serve as an independent build resource
• Strong communication and operational partnership skills
• Referrals Certification
• Referral Work Queues
• Prior Authorization workflows
• ASA Table experience
• Online Scheduling
• MyChart Scheduling
• Decision Trees
• Visit Type Build

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.