Archived listing. The details below describe a past opening.
Required Skills & Experience
-2-4 years of Business Analyst experience -Someone who will dive in, ability to work cross functionally across teams -Ability to follow up and make sure things are on track -Able to create weekly slide updates, etc.
- Familiarity with enterprise collaboration and reporting tooling (Microsoft 365, Power BI, Copilot Studio, Jira/Azure DevOps) is useful (they use Azure DevOps)
Nice to Have Skills & Experience
-Retail, pharmacy, healthcare, or frontline/store operations exposure is a plus but not required. (retail experience would be ideal) -Certifications are not required and will not be weighted in evaluation. -Deep technical or engineering expertise is not required and is not the focus of this role.
Job Description
Insight Global's client is looking for a Business Analyst to join their item. The ideal candidate would come from a consulting environment because of their strength in structured thinking, fast ramp-up on unfamiliar domains, client-ready output, comfort with a moving target.
- This is a hands-on, individual-contributor role supporting a Product Manager operating across multiple concurrent workstreams. You will not have a team; you will be the one producing the work.
- Comfort operating with incomplete information. You will frequently be asked to make progress on something before the problem is fully defined, and to bring back a first draft rather than a list of questions.
- Ability to move between strategic and tactical work in the same day - drafting an executive update in the morning, chasing down a vendor deliverable in the afternoon, building a requirements workbook after that.
- Strong written communication. A meaningful portion of this role is producing artifacts that go to senior leadership: status narratives, readouts, business cases, decision memos.
- Experience translating unstructured stakeholder conversations into structured documentation - business requirements, process flows, elaboration workbooks, acceptance criteria.
- Vendor and third-party coordination experience: tracking commitments, holding partners to timelines, and escalating clearly when they slip.
Success in the first 90 days looks like:
- Independently owning documentation and follow-through for at least two active workstreams
- Producing leadership-ready materials that require editing, not rewriting
- Proactively surfacing risks and blockers before they are asked about
- Project Goal: Modernize store operations technology.
- Eliminate unused legacy technology in stores.
- Introduce a unified platform for daily work.
- Current Challenges:
- Lack of internal communication tools (e.g., chat) for store employees.
- Many operations are still performed manually using "clipboard paper."
- District managers spend "four hours a week consolidating reports from different sources" to assess store performance.
- No visibility into inventory location (back room vs. retail floor).
- Target Audience:
- All store employees (retail associates, pharmacists).
- Field leaders: District Managers, District Pharmacy Supervisors, Regional Vice Presidents (entire field organization).
- Proposed Solutions & Initiatives:
- Unified Platform: Implementing Microsoft Teams as a platform for over 200,000 field personnel.
- Customized Microsoft Teams experience for store managers.
- Development of custom apps for specific store tasks (e.g., store walks, task management).
- Automation: Automating manual daily tasks.
- Inventory Modernization: Developing systems to track inventory in the back room versus on the retail floor.
- Reporting Consolidation: Aim to provide easier ways to consolidate reports for field leaders.