The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking MS Customer Engineer for Indianapolis, IN
Role Description
What is the role doing?
- Tech Bar - Customer Engineer. Providing in-person, concierge-style tech support. •Technician will serve as the immediate, first-line point of contact, balancing hands-on hardware repairs, software troubleshooting, and customer service in a fast-paced corporate environment.
- Asset / inventory Management, Ticket Management, Excellent Customer Experience, Project work as needed
- Additional duties as needed such as: IMAC support, familiar with ITIL, ITSM, ServiceNow, Dell and HP Laptops/Workstations repair/software support), etc.
Skills & Requirements
- What is the technical environment, & minimum (technical) skills/experience needed? Windows, Dell / HP PC's, WIN10 and WIN 11
- Are there any professional accreditations required for the role?
- What are the ‘nice to have’ skills/experience? A+, Great customer service skills
- Does the resource need experience of working in any particular sector? Manufacturing / Administration Buildings
- Will the resource be working alone or in a team? Team
- If available, can local resource be used? Yes
- Can the work be done remotely? No WFH, 100% onsite
- Is the person expected to travel for the role? No
Benefits/Other Compensation
Medical, Dental, Life Insurance, 401K.
Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position u really want, you’re fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires accommodation in order to perform the essential functions of the job should call or text 813.336.5570.
Drug testing may be required; please contact a recruiter for more information.
#1186756 - Heather Eastman