The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking Level 3 Microsoft 365 Administrator / Senior M365 Engineer for a Atlanta, GA.
Role Description
Our Client is seeking a Level 3 Microsoft 365 Administrator / Senior M365 Engineer for a six-month contract assignment covering an existing engineer who will be on leave. The ideal candidate will bring exceptionally deep, hands-on experience administering, engineering, troubleshooting, and optimizing Microsoft 365 within an enterprise environment.
This is a senior technical SME position requiring someone who can independently resolve complex Microsoft cloud and end-user technology issues and serve as the escalation point when other technical resources have exhausted standard troubleshooting procedures.
- Serve as the Level 3 technical SME and escalation point for Microsoft 365.
- Administer, troubleshoot, maintain, and optimize Microsoft 365 services across the enterprise.
- Provide advanced troubleshooting and root-cause analysis for complex M365 issues.
- Manage and support Microsoft Intune, including device management, policies, configurations, application deployment, and endpoint administration.
- Provide advanced administration and troubleshooting for SharePoint Online.
- Manage and support Microsoft Company Portal and related endpoint/user functionality.
- Support and administer Microsoft 365 Copilot.
- Troubleshoot issues spanning multiple Microsoft 365 technologies and integrations.
- Support ongoing M365 cloud initiatives, upgrades, configuration changes, and operational improvements.
- Serve as an escalation resource for technical problems that cannot be resolved by other engineers.
- Work independently while collaborating with infrastructure, security, service management, operations, and end-user technology teams.
- Participate in scheduled weekend maintenance/support approximately one weekend per month.
Skills & Requirements
- Expert-level Microsoft 365 administration and engineering
- Microsoft Intune
- SharePoint Online
- Microsoft Company Portal
- Microsoft 365 Copilot
- Advanced Level 3 M365 troubleshooting and problem resolution
- Enterprise endpoint/device administration
- Microsoft cloud administration
- M365 configuration, policies, integrations, and operational support
- Ability to diagnose complex issues across interconnected Microsoft technologies
- Strong root-cause analysis and technical problem-solving skills
- Experience serving as an escalation point for other engineers and support teams
- Ability to operate independently with minimal technical supervision
- Strong communication skills with both technical and business stakeholders
- ServiceNow administration experience
- Experience supporting Microsoft 365 within a large enterprise environment
- Experience working within highly regulated or security-conscious organizations
- Broad Microsoft expertise spanning endpoint management, collaboration, productivity, identity, security, and cloud technologies
- Advanced Microsoft certifications are a plus
Benefits/Other Compensation
Medical, Dental, Life Insurance, 401K.
Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position u really want, you’re fully prepared to get it.
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Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires accommodation in order to perform the essential functions of the job should call or text 813.336.5570.
Drug testing may be required; please contact a recruiter for more information.
#1187257 - Ken Remy