Front Desk Coordinator / Receptionist H&G Systems | Dallas, TX Full-Time | Monday-Friday | In-Office About the Role H&G Systems is seeking a dependable, professional, and customer-focused Front Desk Coordinator / Receptionist to join our team in Dallas, TX. As the first point of contact for our company, you'll play an important role in creating a positive experience for customers, vendors, job applicants, and team members. This position is ideal for someone who enjoys helping people, staying organized, and contributing to the smooth day-to-day operation of a busy office. The ideal candidate is friendly, reliable, and detail-oriented, with a willingness to learn and take on new responsibilities. While previous office experience is helpful, we're more interested in finding someone with a positive attitude, strong communication skills, and a desire to grow with our team. Bilingual English/Spanish candidates are strongly encouraged to apply. What You'll Do
- Greet visitors, customers, vendors, and job applicants in a professional and welcoming manner.
- Serve as the primary point of contact for the front office and reception area.
- Answer, screen, and direct incoming phone calls.
- Monitor the front entrance and assist visitors as they arrive.
- Receive, organize, and distribute mail, deliveries, and packages.
- Maintain a clean, organized, and professional front desk and reception area.
- Assist with filing, scanning, data entry, and document management.
- Enter and update customer information in company systems.
- Coordinate appointments and assist with scheduling activities.
- Communicate with customers, technicians, and office staff.
- Assist with customer follow-up and general office correspondence.
- Provide administrative support to various departments as needed.
- Help ensure the office remains organized, efficient, and running smoothly throughout the day.
What We're Looking For
- Previous receptionist, front desk, customer service, or administrative experience is preferred, but not required.
- Professional and friendly communication skills.
- Strong customer service mindset.
- Dependable attendance and punctuality.
- Excellent organizational skills and attention to detail.
- Comfortable answering phones and interacting with customers throughout the day.
- Willingness to learn new processes, software, and responsibilities.
- Ability to take initiative and work independently when needed.
- Positive attitude and strong work ethic.
- Comfortable using computers and Microsoft Office applications.
- Ability to multitask and stay organized in a fast-paced office environment.
- Experience in HVAC, construction, service, or industrial environments is a plus, but not required.
- Bilingual English/Spanish strongly preferred.
Why Join H&G Systems? H&G Systems is an established commercial and industrial mechanical contractor serving customers throughout Texas. We believe a great team starts with great people, and we value employees who are dependable, hardworking, and eager to learn. We're willing to train the right candidate and provide opportunities for growth and increased responsibility over time. If you're looking for a stable, long-term opportunity with a company that values professionalism, teamwork, and reliability, we'd love to hear from you. Apply Today If you're organized, professional, customer-focused, and excited to learn and grow with a great team, we encourage you to apply. H&G Systems is an Equal Opportunity Employer.