Our client, [Industry Descriptor] is seeking a Network / System Engineer III to join their team. As a Network / System Engineer III, you will be part of the [Department Name] supporting [Team Name(s)]. The ideal candidate will have strong analytical and troubleshooting skills, the ability to manage incidents and problems effectively, and excellent communication to collaborate across a global support environment. Job Title: Production Support Location: Chandler, AZ - Hybrid Pay Range: $65/hr. What's the Job?
- Provide Level two production support for network and systems environments, handling production support tasks with a focus on stability and timely resolution.
- Support and troubleshoot applications and infrastructure using Oracle/PL SQL, Unix/Linux, Autosys, JIL scripting, and Windows/networking fundamentals.
- Own day-to-day Incident Management, Problem Management, and Change Management activities, including triage, investigation, and coordination through resolution workflows.
- Participate in on-call support to triage issues, coordinate with multiple support teams across the organization, and drive incident/problem activities to completion.
- Contribute to operational excellence by applying analytical thinking to identify root causes, reduce repeat issues, and improve support outcomes. What's Needed?
- 3 to 5 years of production support experience with exposure to Level two production support responsibilities.
- Hands-on experience with Oracle/PL SQL, Unix/Linux, Autosys, JIL script, and Windows/networking basics.
- Working knowledge of Incident Management, Problem Management, and Change Management processes and expectations.
- Experience providing on-call support, triaging problems, and coordinating with various support teams to resolve incidents and problems.
- Additional tooling and skills such as Splunk, Mobile Application Support, ServiceNow, automation capabilities, Python, Jira, Tableau, and SQL. What's in it for me?
- Opportunity to strengthen your production support and systems engineering expertise in a global team environment.
- Chance to work across incident, problem, and change workflows while improving operational reliability.
- Exposure to a broad technology stack including Oracle/PL SQL, Unix/Linux, Autosys, scripting, and monitoring/support tools.
- Role that values analytical troubleshooting and clear communication while coordinating with multiple teams.
- Engagement in on-call triage and resolution activities that build real-world operational confidence.
Upon completion of waiting period consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.