Job Description and Duties Under the direction of the Cloud/Infrastructure Orchestration Information Technology Manager I (ITM I), the Information Technology Specialist (ITS I) is responsible for working with service areas throughout the California Department of Technology (CDT) to reduce repetitive tasks by automating and orchestrating processes that ensure high availability, scaling, failure recovery, dependency management, and numerous other tasks and attributes into single processes that allow for self-service ordering and minimizing staff effort. ITS I should also have deep understanding Cloud technologies under IaaS/PaaS offerings for AWS, Oracle, Google and Azure, VMWare cloud technologies. The ITS I will use scripting and infrastructure technologies, cloud technologies to serve CDT customers. The ITS I must have expert level knowledge of Cloud, scripting and infrastructure technologies used to manage interconnections and interactions among workloads in private and public cloud infrastructure. Telework This position is eligible for a hybrid work schedule within California based on departmental policy and operational needs. The telework policy is subject to change depending on business needs, and/or reporting to the work site may be required with minimal notification given. Visa Sponsorship Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time You will find additional information about the job in the Duty Statement. Working Conditions
- May be required to travel to various offices and locations throughout the state and surrounding areas to provide client services, attend meetings, conferences and training.
- May be required to travel via private or public transportation including overnight lodging.
- May be required to carry a mobile device and be available by phone and email.
- May be required to work outside of normal business hours with periodic off-shift and weekend work.
- Works in an office environment operating a laptop, keyboard, mouse, monitor(s) and printers under non-natural lighting for prolonged periods.
- Must maintain consistent, predictable attendance
- Professional business attire may be required.
- Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI)
CA Residency:
Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded. Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SPECIALIST I Additional Documents
- Job Application Package Checklist
- Duty Statement Department Information The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy. As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California. Effective July 1, 2025, State employees are subject to a salary reduction of three percent in exchange for five hours per month of the Personal Leave. Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR.
Department Website:
http://cdt.ca.gov Special Requirements Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed state application (STD. 678) – For exam use only. Please do NOT include your Social Security Number on any of the submitted documents. All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. The SOQ header should include the Job Control #, your name, “Statement of Qualifications” and your response. Resumes, cover letters and other material will not take the place of the required SOQ. Applications without an SOQ will not be considered. Your response to the SOQ should be no more than three (3) pages in length, formatted in 12pt Arial font, and should have a one-inch margin. The Statement of Qualifications (SOQ) serves as a key component of the examination and hiring process and will be used to evaluate your qualifications, as well as your written communication skills. The SOQ is considered a writing sample and must clearly reflect your own knowledge, skills, abilities, and experience. While tools such as artificial intelligence (AI) (e.g., ChatGPT), internet resources, or third-party reviewers may assist with research or preparation, by submitting your application you certify that your SOQ is your original work, written in your own words, and accurately represents your background and qualifications. Failure to submit an SOQ that is your own work, including the use of AI-generated or substantially AI-assisted responses that misrepresent your abilities, may result in disqualification from the examination or hiring process. If such misrepresentation is discovered after appointment, it may constitute dishonesty and could result in adverse action, up to and including dismissal from State service.
- Describe your experience designing, implementing, administering, or supporting enterprise cloud environments using AWS, Microsoft Azure, Google Cloud Platform, or Oracle Cloud Infrastructure. Include the cloud services you have worked with, your specific responsibilities, and examples of projects or operational activities you supported.
- Describe your experience implementing or supporting security and governance controls in cloud environments. Include examples involving identity and access management, security monitoring, policy enforcement, or compliance requirements. Explain your role, the challenges encountered, and the results achieved.
- Describe your experience managing or supporting cloud service operations, including cloud cost analysis, billing, resource optimization, licensing, or vendor coordination. Provide an example of how your analysis or technical recommendations improved operational efficiency, cost management, or service delivery.
- Describe a complex cloud-related technical issue or project you were responsible for supporting. Explain the problem or business requirement, your approach to troubleshooting or implementation, how you coordinated with customers, vendors, or technical teams, and the outcome. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Project experience documenting, migrating and deploying cloud-based solutions.
- Excellent verbal and written communication, time management, presentation, and organizational skills.
- Hands-on, technical cloud computing experience.
- Knowledge of key trends and emerging technologies that can enhance or impact the solution architecture to maximize the value of CDT Cloud offerings.
- Knowledgeable of software-defined network concepts, Cloud computing, and Platform as a Service methodology.
- Creative ability demonstrated with innovation and hybrid cloud strategy generation.
- Supporting a culture of idea generation and innovation.
- Understand cross product implications.
- Customer-focused with an ability to learn and adapt quickly to new technologies and environments while being able to see and present the "big picture."
- Participate in cross-functional teams to deliver collaborative services using IaaS+PaaS, and a combination of SaaS solutions.
- Strong analytical and problem-solving skills with the ability to remain calm under pressure.
- Familiarity with security principles around public cloud environments.
- Performance analysis, troubleshooting and remediation techniques.
- Basic understanding of compliance as it relates to the cloud covering vertical market and sovereign regulations.
- Participate with a cross department-functional team to establish a cloud operational governance framework.
- Knowledge of routing protocols and their application.
- Knowledge of DNS, DHCP, TCP/UDP, and IP addressing.
- Working knowledge (3-5 years’ experience) in Linux administration and engineering (REHL, Ubuntu, CentOS).
- Knowledge of LDAP and other authentication methods.
- Knowledge of DevOPS and automation/configuration tools such as Ansible, Cloud Formations, and Azure Resource Manager.
- Knowledge of Git.
- Working knowledge in Windows Administration and engineering to include AD, SCCM, SCOM and other Microsoft Windows tooling.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website. Additional Application Instructions Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 07/2026. The position number and job control number must be identified in the job title line of the STD 678 (these numbers will auto-populate in the job title of the STD 678 if submitting an electronic application through CalCareers Account). The hard copy application MUST be signed. Applicants who fail to submit the most current version of the STD. 678 may be disqualified. Note: Applications MUST include the “From dates“and “To” dates, “Hours Per Week”, and “Duties Performed” fields for all jobs listed in the “Employment History” fields and contact names and phone numbers of supervisors. State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Applications that are submitted blank will be considered incomplete. Reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671. The Fine Print Training and Development Assignment may be considered. Additional positions may be filled from this recruitment. If you have questions about the State Hiring Process visit our Career Opportunities webpage at https://cdt.ca.gov/career-opportunities/state-hiring-process.