About Chick-fil-A At Chick-fil-A, we’re not just serving chicken - we’re serving people. Known for our customer service and community impact, we’re committed to creating a positive environment where employees can grow, lead, and thrive. Our team is built on the core values of ownership, responsibility, excellence, and care - and we’re looking for leaders who live these out every day. Our restaurant is led by a local Owner/Operator who grew up right here in Fredericksburg, VA. As part of this team, you won’t just be working for a company - you’ll be working with someone personally invested in this community and the people who serve it.
What You’ll Do:
As a Shift Leader, you’ll play a key role in our restaurant’s daily operations. You’ll manage team members, ensure exceptional guest experiences, and support our leadership team by maintaining a culture rooted in ownership, responsibility, excellence, and genuine care for others. Leadership Path & Training Process At Chick-fil-A Spotsylvania Towne Centre, we believe in developing leaders from within and setting them up for long-term success. Here’s what the journey to Shift Leader looks like: Start as a Team Member All leadership candidates begin in a team member role to gain hands-on experience and understand the foundation of our restaurant culture and operations. 30-Day Probation Period The first 30 days serve as a mutual evaluation period - for both you and our leadership team - to ensure the role and environment are the right fit. 60-Day Leadership Training Program After the probation period, qualified candidates will enter a structured 60-day Shift Leader training process. This includes mentorship, skill development, and on-the-job leadership training. Official Promotion Upon successful completion of training and demonstrated alignment with our values, you’ll be officially promoted to the Shift Leader role.
What We’re Looking For:
We’re looking for servant-hearted leaders who are ready to grow and bring their best every day. Ideal candidates will demonstrate:
- Problem Solving – Able to think critically and find effective solutions
- Great Communication – Clear, respectful, and encouraging in all interactions
- Initiative – Willing to take action without being asked
- Questioning – Curious and always seeking to understand the “why”
- Growth-Mindset – Open to learning and feedback
- Servant Leadership – Leads by example and puts others first
Leadership Development Opportunity As a Shift Leader, you’ll work directly with our local Owner/Operator, gaining personalized mentorship and real-world business experience. You’ll be challenged, supported, and encouraged to grow into the leader you’re meant to be - whether at Chick-fil-A or in your future career. Employer Commitment At Chick-fil-A, you’re more than an employee - you’re part of a leadership journey. We are committed to creating an environment where you will be: Challenged to grow through real responsibility and meaningful work Encouraged through feedback, coaching, and recognition Equipped with opportunities to grow personally and professionally
Job Requirements:
- Prior leadership or supervisory experience (preferred)
- Strong interpersonal and communication skills
- Ability to multitask and stay calm under pressure
- A team-oriented mindset with a hands-on leadership style
- Must be 18+ and able to work a flexible schedule including early mornings, evenings, and Saturdays
Perks & Benefits:
- Competitive hourly pay + performance-based raises
- Flexible hours to fit your schedule
- Structured leadership training & development
- Mentorship from the local Owner/Operator
- Free meals during shifts
- Paid Breaks (Leaders Only)
- Scholarship opportunities
- Sundays off – guaranteed
- A positive, values-driven work environment
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.