Job Description and Duties Under the general direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) serves as a systems administrator within the Technical Services Group, managing California Highway Patrol (CHP) servers running the Microsoft Windows Server operating system across physical, virtual, and cloud infrastructures. The ideal candidate must possess hands-on experience provisioning and maintaining physical, bare-metal server hardware in addition to virtualized environments using VMware and Microsoft Hyper-V. This role requires full-lifecycle proficiency extending beyond basic administration into server builds, migrations, deployment, infrastructure monitoring, and advanced troubleshooting across development, test, and production instances. Furthermore, the ITS I is directly responsible for system security, including scanning and remediation, digital certificate management, comprehensive patching, and routine backups and restores.You will find additional information about the job in the Duty Statement. Working Conditions Monday through Friday, 0800-1700 hours onsite; some after hours as required; some travel as required. Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SPECIALIST I Additional Documents
- Job Application Package Checklist
- Duty Statement Department Information California Highway Patrol Information Technology Section (041) 601 N. 7th Street Sacramento, CA 95811 The mission of the California Highway Patrol (CHP) is to provide the highest level of Safety, Service, and Security. The CHP offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.
Department Website:
https://www.chp.ca.gov Special Requirements • The position(s) require(s) a Background Investigation be cleared prior to being hired.
- Possession of Minimum Qualifications will be verified before appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diplomas or official, sealed transcripts will be required before the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units, course by course, to which the foreign coursework is equivalent. Foreign education evaluation services can be found at https://naces.org/ and https://aice-eval.org/. The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. We encourage candidates to write their responses without the assistance of AI tools; we highly value honesty and clarity in your writing. Your SOQ must be written as a narrative of your professional experience. Please include specific details such as your exact roles and employers, and elaborate on the experiences that qualify you for this position. Rather than simply listing your professional experience or describing the technologies used in your previous roles, focus on providing a meaningful narrative. Furthermore, ensure that the information in your SOQ strictly aligns with both your employment application (STD 678) and your resume. The SOQ is the most critical element of the selection process and should not be treated as a casual quiz or questionnaire. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than three pages in length, and 12-point Arial font. NOTE: Please remember to answer these questions in a narrative format detailing your professional experience, as outlined in the SOQ instructions.
- Describe your hands-on experience provisioning and maintaining physical, bare-metal server hardware alongside virtual environments like VMware or Microsoft Hyper-V.
- Describe a specific server migration or major operating system upgrade you personally executed from start to finish.
- Describe a time when you were responsible for Microsoft Operating System Server enterprise-wide patching, security scanning, and digital certificate management.
- Describe a time when you had to troubleshoot a complex, multi-tiered system issue under pressure. How did you isolate the root cause, whether it was a networking issue, a core server service failure, or an application layer problem? Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Strong, well-developed verbal and written communication skills; good organization and prioritization skills; and strong analytical and problem solving skills. Must be dependable, accurate, detail oriented, team oriented, and able to provide outstanding customer service. Experience and knowledge of best practices for identifying and handling performance issues in VMware, Virtual Machines, and Windows Servers is a plus.
Benefits
Newer gated campus located close to Downtown Sacramento; offers free parking, electric vehicle charging stations, gym, an ATM, on-site Bistro, and is close to a light rail station. Close to bike/walking paths along the American River. Benefit information can be found on the CalHR website and the CalPERS website. Additional Application Submission Requirements Interested individuals shall submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-537172) and/or position number 388-041-1402-081 on the application. It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a complete state application may not be considered. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time. Other Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination. https://calcareers.ca.gov/CalHRPublic/Search/ExamSearch.aspx Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receives a temporary reduction in pay in exchange for PLP 2025 leave credits. The percentage of the temporary salary reduction and the number of PLP 2025 leave credits are determined by the position’s assigned bargaining unit. The salary range(s) included in this job advertisement do not reflect the temporary salary reduction.