IT System Admin - Journey Job ID: 15882 Location: Bellevue College Full/Part Time: Full Time Regular/Temporary: Regular Position Summary
The IT System Admin - Journey reports to the Director of Infrastructure and works collaboratively with members of the Information Technology Services (ITS) Division, internal members within their own department, and the college community. The ITS Division at Bellevue College is dedicated to delivering high-quality technology solutions that support the academic and operational needs of the college community. ITS plays a vital role in fostering an inclusive and effective learning environment by ensuring access to reliable technology resources for faculty, staff, and students. It manages networking, servers, performance and quality of all college websites, the web portal, software and application development, as well as data and administrative system support. The Infrastructure Team provides core enterprise services and IT infrastructure for the college's information systems. The team ensures the college's digital information, technology services and enterprise systems are strategically planned, implemented, tested and supported to meet the technology needs of students, staff, and faculty. There are two (2)positions open. Pay, Benefits & Work Schedule
Position Salary Range: $94,596/year - $127,236/year The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Individuals newly hired to Classified position are placed in a salary range based on the WPEA Collective Bargaining Agreement.
Essential Functions
Administer and maintain network infrastructure systems
- Administer and maintain network infrastructure including switches, routers, wireless systems, and firewall platforms.
- Configure and maintain firewall systems including firewall rules, VPN access, and network security policies.
- Monitor network performance, connectivity, and security using monitoring tools and system logs.
- Troubleshoot network connectivity, firewall, and VPN issues and restore service.
- Implement network configuration changes following established procedures. Administer and support enterprise identity and cloud infrastructure systems
- Administer identity systems including Active Directory and Microsoft Entra ID.
- Administer and support user accounts, group memberships, access permissions, and authentication services.
- Administer Azure infrastructure components such as virtual machines, identity services, and cloud-hosted applications.
- Monitor Azure and Entra systems for operational issues, security alerts, and service health.
- Troubleshoot identity synchronization, authentication failures, and access issues affecting enterprise systems. Administer and maintain enterprise storage systems
- Administer and maintain network storage systems including storage volumes, permissions, and system health.
- Provision and manage storage for enterprise servers and applications.
- Monitor storage systems for capacity, performance, and operational issues.
- Perform storage maintenance and support backup and recovery operations. Administer and maintain enterprise applications and services
- Administer and maintain college applications and services falling under the infrastructure team.
- Monitor applications and services for capacity, performance, and operational issues.
- Perform application maintenance and support lifecycle and updates. Administer and support enterprise server infrastructure'- Administer Windows Server and Linux systems supporting enterprise applications and infrastructure.
- Apply updates, patches, and configuration changes following established procedures.
- Support integration between on-premises and cloud-based systems.
- Monitor system performance and operational status.
Monitor infrastructure systems and resolve operational issues
- Monitor network, server, storage, firewall, and cloud infrastructure systems using monitoring tools and alerts.
- Troubleshoot infrastructure issues and restore services following established procedures.
- Escalate complex infrastructure issues to senior staff as needed.
- Support incident response and service restoration activities. Support infrastructure projects and maintain documentation
Minimum Qualifications
- Bachelor's degree in computer science (or similar) or 6 years of experience as a system administrator or network administrator.
- Experience using scripting tools such as PowerShell, Bash, or equivalent.
- Experience administering enterprise identity management systems such as Active Directory and Entra ID.
To view the full job description & to apply, please visit https://apptrkr.com/9745084.
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