Hiring a Dispatch Specialist!Job DescriptionWe are seeking a Dispatch Specialist for a dynamic HVAC business. The role involves setting up appointments, managing client communications, taking payments, handling paperwork, scheduling, coordinating with technicians, quoting, ordering parts, invoicing, and managing accounts payable on ordered parts. You will also prepare customer work for billing and schedule preventative maintenance, service contracts, and emergency service calls.Responsibilities
- Set up appointments and manage client communications.
- Take payments and handle necessary paperwork.
- Coordinate scheduling and communicate effectively with technicians.
- Prepare quotes and order necessary parts.
- Manage invoicing and accounts payable for ordered parts.
- Prepare work for customer billing.
- Schedule preventative maintenance, service contracts, and emergency service calls.
Qualification:
- Minimum of 2 years of office or dispatch experience.
- Minimum of 2 years of administrative or data entry experience.
- Proficiency in Microsoft Office.
- Experience in the HVAC industry.
- Knowledge of billing and invoicing processes.
- Understanding of accounts payable.
- Experience with Field Service Management systems.
- Familiarity with QuickBooks.
Work EnvironmentThis role is based in-office, Monday through Friday from 8:00 AM to 4:30 PM. The company is a small family-owned business where you will have opportunities for growth and cross-training. The office environment includes three large dogs, so comfort with animals is important. The culture is proactive, encouraging independence and resilience, especially in interactions with manufacturer clients. The role requires an outgoing personality, initiative, and a sense of humor, as well as the ability to work independently and shape your role. Job Type & LocationThis is a Contract to Hire position based out of Johnsburg, IL. Pay and BenefitsThe pay range for this position is $20.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Johnsburg, IL. Application DeadlineThis position is anticipated to close on Nov 23, 2026. Workplace TypeThis is a fully onsite position in Johnsburg,IL.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
