Posting Details
Position Information
Job Title Web Support Specialist I-III
Position Number 999817
Department Information Technology
Salary $60,000 - $75,000
Remote No
Job Summary
This position requires on-site work in San Angelo, Texas. Remote or hybrid work is not available.
The Web Support Specialist provides updates and support for ASU web-based and mobile services while facilitating contributions from the campus-wide content community. The position assists with user interface (UI) and user experience (UX) development for ASU websites, web-based applications, and mobile apps, and administers content management systems.
The selected applicant’s job title (Web Support Specialist I, II, or III) and salary will be determined based on their qualifications and experience.
Essential Duties
- Assists with developing and maintaining websites, web-based applications, and mobile applications with adherence to University standards, accessibility requirements, web design and user experience best practices.
- Participates in testing existing and future web services to ensure compliance with web standards, accessibility requirements for various users and devices, and University communication and marketing standards.
- Administers web content management system (CMS), including training and user maintenance. Develop class materials, coordinate, and conduct training classes for CMS users. Provide follow-up support for CMS users.
- Set up, review, and monitor website analytics, web governance, SEO software, quality assurance, and accessibility compliance reports. Conduct remediation of identified issues and report on status. Work with team to identify methods and/or processes to prevent similar issues in the future.
- Assists with configuration of Adobe Sign services including adding users to the appropriate groups in the admin portal, implementation of Adobe Sign forms for campus departments, tracking and managing transaction reports, failures, cancellations, etc. Leverage common software tools, i.e. ticketing and project management software, to follow request, incident, change management.
Knowledge, Skills and Abilities
- Knowledge of web standards, workflow processes, technology trends, online marketing concepts, and website design best practices.
- Knowledge of front-end web technologies, including HTML, CSS, and JavaScript.
- Knowledge of web content management systems.
- Knowledge of cross-browser and cross-platform compatibility issues.
- Skill in interpersonal communication, including the ability to explain technical information clearly to individuals with varying levels of technical knowledge.
- Ability to analyze web traffic data and prepare reports identifying key information, trends, and opportunities.
- Ability to research, evaluate, and learn new technologies.
- Ability to analyze situations and develop appropriate solutions.
- Ability to work effectively in a fast-paced environment and adapt to changing procedures and priorities.
- Ability to read, write, and speak English.
Minimum Qualifications
- Bachelor’s degree in Computer Science, Management Information Systems (MIS), or a related field required.
- Additional experience supporting networked desktop or application environments may substitute for the bachelor’s degree on a year-for-year basis.
Preferred Qualifications
- Technical certifications related to systems and technologies utilized by Angelo State University.
Physical Requirements
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at hr@angelo.edu.
Posting Detail Information
Posting Number S1196P
Open Date 11/13/2026
Close Date
Desired Start Date 12/01/2026
Review Start Date
Open Until Filled No
Special Instructions to Applicants
Required Number of References
