Registration Assistant I

Posting Details

Position Information

Job Title Registration Assistant I

Position Number 999914

Department Registrar's Office

Salary $30,125

Remote No

Job Summary The Registration Assistant I provides front-line customer service and administrative support for the Office of the Registrar, serving as a primary point of contact for students, parents, faculty, staff, and alumni. The position assists with registration activities, responds to inquiries regarding academic records and enrollment processes, and works with academic advisors to resolve registration and scheduling issues. Additional responsibilities include maintaining student academic records, processing transcript requests, preparing enrollment and degree verifications, and ensuring compliance with student record release requirements.

Essential Duties

• Greets students, parents, faculty, staff, and other visitors in a professional, service-oriented manner.
• Responds to inquiries in person and by phone regarding registration, transcripts, drop/add and withdrawal procedures, class schedules, and related matters.
• Assists with registration activities and processes.
• Utilizes computerized systems, microfilm/microfiche, and imaging systems to access student records and verify enrollment and degrees awarded. Prepares enrollment verification letters, letters of good standing, degree verifications, and related correspondence. Updates student records, including name, address, degree/major changes, class schedules, and course grades.
• Assists with processing transcript requests, verifies eligibility for release of student records, and notifies students of outstanding obligations that prevent transcript release. Places holds on student records when the maximum number of free transcripts is exceeded and mails transcripts to requested destinations.
• Provides directional assistance to campus visitors and distributes catalogs, class schedules, and other materials upon request.
• Processes new student orientation registrations and communicates with academic advisors to resolve registration errors and scheduling issues.
• Oversees the check-in table for commencement ceremonies, including managing name cards and coordinating the graduate lineup for the processional.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of general office practices and procedures.
• Knowledge of basic registration procedures and requirements.
• Knowledge of the operation and capabilities of computerized information systems.
• Ability to perform basic mathematical calculations.
• Ability to organize and complete tasks accurately and in a timely manner.
• Ability to manage multiple tasks while adapting to frequent interruptions and changing priorities.
• Ability to operate standard office equipment.
• Skill in oral communication.
• Skill in establishing and maintaining effective interpersonal relationships.

Minimum Qualifications

• High school diploma or GED certificate.
• Two years of clerical, administrative support, or equivalent experience.
• Proficiency in the use of computers and standard office software.
• Ability to work occasional Saturdays, as needed.

Preferred Qualifications

• Some college coursework.

Physical Requirements Requires prolonged periods of standing, occasional walking, and intermittent bending and sitting; medium level manual dexterity; occasional lifting up to 25 lbs.

EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or status as a protected veteran.

In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at hr@angelo.edu.

Posting Detail Information

Posting Number S1200P

Open Date 11/13/2026

Close Date

Desired Start Date

Review Start Date

Open Until Filled Yes

Special Instructions to Applicants

Required Number of References