Description
Linux Systems Engineer – TS/SCI Xcelerate Solutions is looking to fill a Linux Server Systems Administrator position to support the National Digital Exploitation & OSINT Center (NDOC). This role requires an individual that has technical experience with administering Linux servers within a within a physical and virtual environment. This role is responsible for interacting with administrators to handle service inquiries and problems. Duties include examining customer problems and implementing appropriate corrective action to initiate a repair or return to service. This role analyzes recurring problems and initiates solutions for preventing reoccurrence and analyzes existing infrastructure for tuning/performance enhancements. This Individuals in this role may be required to perform technical software configuration, rebooting, and other remedial actions on customer servers.
Location:
This is a 100% on-site in Bethesda, MD
Clearance:
TS/SCI
Key Responsibilities:
- Provide technical support, administration, and monitoring of Linux systems within a physical and virtual environment.
- Provide support for the implementation, troubleshooting and maintenance of IT systems. Rapidly distinguish isolated user problems from enterprise-wide application/system problems.
- Support operations, maintenance and troubleshooting for end user workstations, to include desktop applications
- Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
- Seek opportunities for continuous improvement to support effective and efficient operations
- Develop solutions to complex technical issues.
- Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause analysis, engineering technical assessment and process improvement initiatives.
- Support customer requirements in a dynamic, fast-paced environment. Provide on-call support during outages occurring after hours; may involve shift work.
- Update operations and monitoring documentation for 24/7/365 Operations Watch personnel.
Minimum Requirement:
- Requires a Bachelor’s degree and 8+ years of relevant experience. Additional years of relevant experience may be considered in lieu of a degree
- Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature requiring originality and innovation in determining how to accomplish tasks.
- Background in Linux or UNIX server setup, deployment and maintenance
- Experience using Red Hat Satellite Server and/or Spacewalk for patching and system management
- Experience with hardening Linux environments
- Experience with system administration of server operating systems such as Linux (RHEL, Rocky Linux, Oracle Linux, Ubuntu)
- Familiarity with supporting virtual desktops running Microsoft Windows
- Experience with configuration management tools such as Ansible, Salt, Puppet, Chef
- Experience with Scripting/Automation through Linux Shell scripts, PowerShell, PowerCLI, or other scripting languages
- Experience troubleshooting issues in a growing environment
- Experience with log reviews, incident analysis, and identification of issue trends
- Experience with server patch management methodologies
- Time management skills with the ability to work within an IT Service Management/ticketing system independently
- Ability to triage and properly classify incidents and prioritize work efforts accordingly
- Strong oral and written communications skills
- Experience establishing goals and plans that meet project objectives
- Track record of working effectively within a team, and support to peers toward improved processes and results
- Perform systems requirements analysis, functional analysis, timeline analysis, trade studies, requirements allocation and interface definition, technical management, integration, system testing, and quality assurance.
- Must be able to work independently to develop solutions to technical problems.
- Certification relating to Linux such as Red Hat Certified System Administrator (RHCSA)
- Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher)
- Due to the nature of the government contracts we support, US Citizenship is required.
- TS/SCI with CI Poly is required for position or a TS/SCI and willingness to obtain a Poly.
Preferred Qualifications:
- Knowledge of AWS or Azure cloud services and the cloud ecosystem.
- Experience operating and maintaining systems in a Windows environment
- Certification relating to VMware (VCA/VCP)
- Experience with SAN or network storage setup and administration
- Experience working in an Agile environment
- Experience with troubleshooting within a security environment
- Experience with backup and restore procedures
About Xcelerate Solutions:
Founded in 2009 and headquartered in McLean, VA, Xcelerate Solutions (www.xceleratesolutions.com) is one of America's fastest-growing companies. Xcelerate’s culture is defined by our diversified workforce of dynamic and versatile professionals, supported with growth and development opportunities that contribute to individual and company growth. This strong commitment to our employees has been recognized by our inclusion on the Washington Business Journal’s “50 Best Places to Work” list as well as being a “Great Place to Work” certified company with a 4.6 star, and a 99% CEO approval Glassdoor rating. Come find out why Xcelerate Solutions is one of the DC Metro top employers! Xcelerate Solutions is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability.
Pay Transparency Notice: Xcelerate Solutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.