Master Automotive Technician WiseLex BPO is partnering with a long-standing automotive service provider to recruit a skilled Master Automotive Technician. This role is ideal for diagnostic technicians who want consistent, solid hours and performance-based earning potential in a collaborative, high-quality shop environment. This on-site, full-time position offers competitive compensation, comprehensive benefits, and the opportunity to work with a diverse range of vehicles. Position Overview The Master Automotive Technician will perform advanced diagnostics and repairs across major vehicle systems, review and interpret work orders with service advisors, estimate labor and parts, and ensure all findings and work are clearly documented. This role emphasizes technical excellence, precision, and accountability, with a clear path for earning potential based on performance and productivity. You will collaborate with teammates to deliver outstanding service and ensure customer satisfaction.
Key Responsibilities
- Review work orders with service advisors to confirm scope, timing, and customer expectations.
- Conduct thorough inspections and diagnostics on a wide range of domestic, Asian, and German vehicles.
- Estimate labor hours and parts, ensuring accuracy and efficiency for service jobs.
- Perform repairs across major vehicle systems, install components, and verify proper operation post-repair.
- Document findings, repair steps, and parts used clearly in service records.
- Utilize Identifix and appropriate shop equipment to diagnose and troubleshoot vehicle concerns.
- Maintain and organize your tools and workspace, ensuring safety and compliance with shop procedures.
- Communicate progress and any issues that affect timelines or pricing to service advisors and customers as appropriate.
Qualifications
- 5–10 years of automotive troubleshooting and repair experience; 3–4 years considered for strong candidates.
- Experience working on domestic, Asian, and German vehicles.
- Strong electrical diagnostic ability to demonstrate proficiency with electrical systems and modules).
- Proficiency with Identifix and standard shop equipment.
- Own tools (must provide value and be in good working condition).
- Valid driver’s license; clean driving record.
- Strong attention to detail, problem-solving skills, and the ability to work independently as well as part of a team.
Compensation & Benefits
- Performance-based earning potential with substantial monthly bonuses.
- Paid time off (PTO) and holidays.
- 401(k) with company match.
- Health, dental, and vision insurance.
- Opportunities for ongoing training and professional development in a supportive, quality-focused shop culture.