STAFF PROGRAM MANAGER, NPI - \$130k-\$180k ANNUALLY (Devens, MA) VulcanForms develops industrial-scale laser metal additive manufacturing solutions. Its vertically integrated capabilities combine scalable additive manufacturing, precision machining, and advanced digital infrastructure to produce critical products for aerospace, defense, medical, and other essential industries. About the Role: Manage customer program portfolios from award through launch and sustaining. Partner with internal teams to execute programs and serve as the primary working-level interface for customers. Key Responsibilities: -Manage large-scale, complex new product introduction (NPI) programs and multiple NPI projects with internal and external stakeholders -Partner with the assigned NPI Lead to support execution and ensure deliverables meet customer and internal requirements -Identify and assess program risks, escalate issues promptly, and drive solutions -Provide regular written and verbal updates to internal and external stakeholders -Define and communicate the program critical path to align cross-functional teams -Support program budget development and tracking, including resource planning -Collaborate with project managers contributing to the same program -Create and maintain program scope, schedules, budgets, and risk-tracking tools -Support meeting cadence to maintain alignment and resolve issues -Plan and facilitate customer meetings, visits, and workshops as needed Qualifications: -7+ years of experience managing complex new product development or introduction projects/programs -Strong familiarity with manufacturing process qualification, including PPAP, IQ/OQ/PQ, capability studies, and measurement systems analysis -Experience working with cross-functional teams in process development, manufacturing, quality, and operations -Proven experience managing customer relationships -Self-motivated, with a sense of urgency and ability to manage competing priorities -Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Microsoft Project -Strong verbal and written communication skills, including experience presenting to varied audiences -Interest in metal additive manufacturing and fast-paced environments -Willingness to travel occasionally to customers and suppliers, including internationally Preferred: -Startup experience Compensation: -\$130,909 - \$180,000 per year *Actual compensation is based on the candidate?s skills, qualifications, and experience. VulcanForms offers a competitive salary and equity package, comprehensive medical, dental, vision, and life insurance, generous paid time off, and a 401(k) plan with company match. Location / Team: New Product & Program Management - Devens, MA