RUN THE PROPERTY. LEAD THE TEAM. SHAPE THE RESIDENT EXPERIENCE. At VPG, our Multi-Family Property Managers don't just oversee buildings - they shape how residents live. We're looking for an experienced, dedicated leader who can run strong day-to-day operations, build lasting resident relationships, and drive property performance while staying fully compliant. You'll own the daily operations of your assigned properties: leading leasing efforts, partnering with maintenance and make-ready teams, managing budgets, and making sure every property is safe, well-maintained, and a place residents want to stay. This is a role for someone who balances customer service with operational discipline and can manage many moving pieces at once. If you're a customer-centric property management leader who knows how to turn great service into strong results, let's talk. Why Lead Your Property at VPG?
- Real ownership - Run your assigned properties and be accountable for their performance and resident experience.
- Leadership impact - Guide leasing, maintenance, and make-ready teams toward a high standard of service.
- Room to grow - Join a growing company that supports professional development and advancement.
- Resident-focused culture - Play a crucial role in shaping our residents' living experience.
What You'll Do:
- Oversee daily operations of assigned properties, ensuring they are well-maintained and meet company standards.
- Manage tenant relations by addressing concerns promptly and effectively to foster positive relationships.
- Assist the leasing team in marketing available units, conducting tours, and processing applications.
- Ensure compliance with local, state, and federal regulations, including Section 8 housing requirements.
- Use property management software (Yardi) to track leases, maintenance requests, and tenant communications efficiently.
- Collaborate with maintenance teams to oversee facilities management and ensure timely resolution of maintenance issues.
- Prepare and manage budgets for each property while monitoring expenses to optimize profitability.
- Conduct regular inspections of properties to identify areas for improvement and ensure adherence to safety standards.
- Develop and implement customer service strategies that enhance tenant satisfaction and retention.
- Maintain accurate records of property operations, financial transactions, and tenant interactions.
- Coordinate with the make-ready team to move between assignments, purchase supplies, and conduct quality walk-throughs.
- Perform other duties and special projects as assigned.
Requirements:
- Strong administrative skills with attention to detail in managing documentation and reports.
- Proficiency in property management software such as Yardi or similar platforms.
- Excellent customer service skills with a proven ability to build strong relationships with tenants and stakeholders.
- Sales acumen to effectively market properties and close leasing agreements.
- Knowledge of relevant laws governing property management, including fair housing regulations.
- Understanding of the property leasing process from marketing through lease execution.
- Experience in facilities management to ensure properties are safe, functional, and aesthetically pleasing.
- Familiarity with customer relationship management (CRM) systems to track tenant interactions.
- Experience with Computerized Maintenance Management Systems (CMMS) for tracking maintenance tasks.
- Valid driver's license.
Preferred Experience:
- 2+ years of property management experience required.
- Experience managing multi-family residential properties.
- Familiarity with Section 8 housing requirements.
What Success Looks Like:
- Properties are safe, well-maintained, and consistently meet company standards.
- Residents feel heard, concerns are resolved promptly, and retention is strong.
- Units are marketed, leased, and turned efficiently with strong team coordination.
- Budgets are managed carefully and expenses are optimized for profitability.
- Compliance with fair housing, Section 8, and other regulations is consistent and well-documented.
- Records, leases, and financial transactions are accurate and up to date in Yardi. Job Type: Full-time
Schedule:
- 8-hour shift
- Monday to Friday
- On call
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Location:
- In person; must be able to commute to or relocate to New Orleans, LA before starting work. Work Location: Greater New Orleans Area