Accounts Receivable Manager
Location: Rancho Santa Margarita, CA – Hybrid work schedule after training Compensation: $115,000-$130,000 base salary + discretionary bonus
We are seeking an experienced Accounts Receivable Manager to lead a team of five AR Specialists and oversee the full accounts receivable function for a high-volume, inventory-based business. This is a key leadership role responsible for driving collections performance, reducing past-due balances, improving processes, and maintaining strong customer relationships. This position manages a portfolio of approximately 6,000 customer accounts, including roughly 2,000 business accounts that generate the majority of company revenue.
Responsibilities
- Lead, mentor, and develop a team of 5 Accounts Receivable Specialists
- Oversee the full AR cycle, including billing, collections, cash application, dispute resolution, and reporting
- Drive collection efforts to reduce aging and past-due balances while preserving positive customer relationships
- Partner closely with Sales and other cross-functional teams to resolve customer issues and payment disputes quickly
- Enforce credit and collection policies consistently across the customer base
- Monitor AR performance metrics, aging reports, and collection effectiveness
- Develop and maintain reporting and analytics to support business decisions
- Identify opportunities to improve processes, controls, and team efficiency
- Support ERP-related initiatives and system enhancements
Requirements
- 5+ years of Accounts Receivable experience, including billing and collections
- Previous experience managing and developing an AR team
- Proven success reducing aged receivables and improving collections performance
- Strong experience managing the full AR cycle within a high-volume, inventory-based environment
- Advanced Excel skills
- Experience building reports using SQL and/or Crystal Reports
- ERP experience required; NetSuite experience strongly preferred
- Strong leadership, communication, and relationship-building skills
- High emotional intelligence with a collaborative, team-oriented approach
Preferred Qualifications
- Experience within a membership-based business model
- Experience supporting an ERP conversion or system implementation
What We're Looking For The ideal candidate is a hands-on AR leader who can balance customer relationships with collection objectives, hold teams accountable, collaborate effectively with Sales, and create a positive, high-performing team environment. If you are process-driven, analytical, and passionate about building strong partnerships while delivering results, we'd love to hear from you.
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