Posting Details
Position Information
Posting Number SF2617P
Position Title Billing Coordinator
Position Type Professional/Salaried
Department Student Financial Services - Troy
Division Finance and Administration
Campus Troy
Work Status Full-Time (FT)
Temporary No
Location Troy - T01
Job Summary The Billing Coordinator position is responsible for managing and coordinating all student billing operations in Student Financial Services.
These responsibilities will include the following essential functions:
- Accurate and on-time billing to students for all incurred charges
- Installment of payment plans
- Review of miscellaneous charges
- Coordinating late fee assessments
- Processing purchase orders
- Financial Aid Title IV loan adjustment statements
- Returned check processing and billing
- Processing Business Office holds
- Coordinating with other departments to ensure the accuracy of billing information
- Back-up for Financial Aid transmitting
- Resolving any account discrepancies
- Assisting with the collections process and sending overdue notices
- Back-up cashier and cashier supervisor
- Scanning and indexing all essential SFS billing documents in the document imagining software
- Assisting students with receiving their refund with Dash Solutions
- Communicating with students & parents about general, institutional, and account information
- Receipting and reconciling student and departmental payments
- Other duties as assigned
Minimum Qualifications
- Bachelor’s degree in a related field
- Minimum of three years of related professional work experience
- Microsoft Office proficiency (with an emphasis in Excel)
- Customer service experience
- Excellent organizational skills
- Excellent interpersonal, oral, and written communication skills
Preferred Qualifications
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? No
Work Hours Monday – Friday 8am-5pm
List any hazardous conditions or physical demands required by this position N/A
Does this position have supervisory responsibility? No
Posting Date 10/28/2026
Closing Date
Open Until Filled Yes
Special Instructions to Applicants
Quick Link https://www.troyuniversityjobs.com/postings/48811
Reference Letters
Reference Letters
Solicit References Through the System? No
Last Day a Reference Provider Can Submit Reference
Applicant Special Instructions Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu.