IT Business Analysis work involves acting as a liaison between the business/end users and IT systems development teams for business needs requiring IT based solutions.
Key Responsibilities and Duties
- Identifying and analyzing business needs, conducting requirements gathering with business partners, and defining scope and objectives.
- Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
- Researching business requirements and documenting the relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices)
- Translating business requirements into application requirements.
- Performing data analysis to identify trends, patterns, and insights that support business decision-making and inform recommendations for process or technology improvements.
- Supporting project reporting activities, including tracking milestones, identifying and monitoring risks, tracking go-to-green plans, and tracking delivery value of the project.
- Day-to-day focus on resolution of complex problems or transactions, where experience is required to interpret against policies, guidelines or processes. Develops plans, action steps and timetables for projects/assignments. May make decisions in People Leader’s absence, if most senior member of team. Work is complex and varied. Typically leads or verifies work of less experienced staff. May represent team on cross-functional processes or project deliverables.
- Demonstrates ability to apply understanding of concepts in complex situations and to guide others in the following: Knowledge and skills related to the primary area of expertise; Problem-solving and critical thinking skills; Decision-making skills; Communication and collaboration skills with colleagues, clients, and stakeholders; Leadership and coaching skills.
- If you are part of an Agile team, you may be asked to perform the functions of Analyst (Business), Product Owner, or Product Manager.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 5+ Years Required; 7+ Years Preferred
Career Level 8IC
Required Skills
- 5 or more years of experience in Business analysis and requirements gathering, including eliciting, documenting, and validating business needs through stakeholder interviews and workshops
- Ability to translate business requirements into functional and technical specifications
- Experience in Data analysis including identifying trends and patterns to support decision-making using Excel and AI Enabled tools.
- Experience in Business process mapping and documentation skills, including defining relationships between end users, processes, data, applications, and systems
- Experience in Project reporting and tracking experience, including managing milestones, risk logs, and status updates
- Experience working within Agile frameworks, including the roles of Business Analyst, Product Owner, or Product Manager
- Experience in project tracking tools (e.g., Jira, Confluence)
- Experience in business processes, identify gaps, and recommend solutions
- Leadership skills, including guiding or reviewing the work of less experienced team members
- Collaboration and stakeholder management skills across business and technology teams
Preferred Skills
- Experience with data visualization or reporting tools (e.g., Tableau, Power BI, Excel)
- Industry-specific knowledge relevant to the business area supported
Related Skills
Acceptance Testing, Business Analysis, Business Process Improvement, Business Process Mapping, Business Process Understanding, Business Requirements, Collaboration, Data Analysis, IT Business Analysis, Systems Design/Analysis, Systems Development Life Cycle, Technical Documentation, Test Planning
Anticipated Posting End Date:
2026-11-30
Base Pay Range: $116,000/yr - $147,000/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
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