TIAA has an opportunity for a Lead Desktop as a Service (DaaS) Cloud Engineer. This position will be a part of our Global Infrastructure Services organization and will design and implement on-prem and cloud-based virtual desktops and application infrastructure for our organization.
As a Lead DaaS Cloud Engineer, you will have the opportunity to focus on the architecture and engineering of our Private and Public Cloud Virtual Desktop and Application environment. Your role will be accountable for building the next generation of our virtual computing infrastructure leveraging Citrix Cloud and Azure, AWS, and private cloud technologies.
Key Responsibilities and Duties
- Develop on-prem and cloud-based end-to-end desktop and application virtualization architectures and designs to support emerging business needs.
- Architect, design, develop, and deploy desktop/application virtualization technologies for approximately 35,000 users.
- Collaborate with business stakeholders and platform owners to determine their functional needs, translating needs into public/private cloud solutions for existing or new on premises desktop/application workloads.
- Apply cloud first approach to support corporate Merger & Acquisition activities as well as IT service globalization efforts.
- Enhance and automate tasks associated with deploying, managing, supporting, transitioning workloads to the cloud.
- Assist in developing financial model for public cloud consumption.
- Participate in functional or user acceptance testing to ensure final products meets the customer's needs.
- Conduct technical exchange meetings and mentor other engineers.
- Produce internal marketing, educational, and strategy material to be shared to peer engineering teams as well as business partners.
- Create test plans, installation guides, technical specifications, and SOPs as required.
- Lead in the review and research of modern technologies in response to project requirements and business needs.
- Develop implementation and support plans through migration from POC / lab through test and to production environments.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 5+ Years Required; 7+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level 8IC
Required Skills:
- 5+ years’ experience working in a similar role. Demonstrated experience with desktop hardware and software. Possess knowledge of Windows operating systems, including Active Directory and Group Policy.
- 5+ years of Citrix Cloud and Azure design/implementation experience.
- 5+ years of Citrix architecture/engineering experience leveraging tools such as Citrix XenDesktop 7.x, Citrix XenApp 7.15+, Citrix StoreFront, Citrix NetScaler 11.x or higher
- 3+ years of experience working with Citrix DaaS deployments.
Preferred Skills:
- Experience with Terraform, Puppet, Ansible, and Packer
- Professional certifications with Citrix, AWS, Cloud Security, Azure, and/or OpenStack Administrator Certification.
- Experience designing an environment from scratch.
- Architect, design, develop, and deploy desktop/application virtualization technologies in Public Cloud for an Enterprise environment.
- Experience with enhancing and automating tasks associated with deploying, managing, supporting, transitioning workloads to the cloud.
- Experience collaborating with business partners and platform owners to determine their functional needs, translating needs into public/private cloud solutions for existing or new on premises desktop/application workloads.
Related Skills
Application Programming Interface (API) Development/Integration, Automation, Communication, Consultative Communication, Containerization, DevOps, Enterprise Application Integration, Influence, Organizational Savviness, Problem Solving, Prototyping, Relationship Management, Scalability/Reliability, Software Development Life Cycle, Systems Design/Analysis
Anticipated Posting End Date:
2026-11-30
Base Pay Range: $111,000/yr - $152,000/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
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Company Overview Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
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