The Fraud Risk Sr. Manager will play a key role in the management of TIAA’s Fraud Risk program including assessment of fraud risks and controls, assessment of fraud root causes; providing oversight of operational risk and fraud mitigation programs; supporting risk identification, risk governance, and enhancement of using data analytics. The role requires partnering with line of business resources, data analytics specialists, and others (cyber, IT, etc.) to develop an understanding of business processes and support systems specifically data sources, access rights, permissions, and limitations on data acquisition. The role specializes in operational risk by analyzing losses involved with the organization's internal processes, systems, and people. Under limited supervision, this job develops and implements global risk management reports, systems and processes related to risk challenges. This job also supports continuous improvement efforts and the creation of technology-based tools and metrics to minimize risks and associated challenges.
Key Responsibilities and Duties
- Contribute to the assessment of fraud risks and fraud controls, in business processes and business units.
- Contribute to assessment of root causes of fraud incidents.
- Support the ongoing enhancement of fraud and operational risk framework, including updates to policies and standards, fraud training materials, and the development of Key Risk Indicators (KRIs; KPIs).
- Contribute to the enhancement of fraud management capabilities, including the implementation of a process to monitor, detect, disposition alerts, report and escalate internal and corporate fraud events across the organization.
- Partner with fraud team members, data analytics specialists, and others (cyber, IT, etc.) to develop understanding of various business processes and support systems specifically data sources; access rights, permissions, and limitations on data acquisition.
- Develop and reviews policies and procedures for the general operation of the business unit's Risk and Compliance program and its related activities.
- Review the design of corrective action plans for the resolution of problematic issues and provides guidance on how to avoid or deal with similar situations in the future; and
- Support risk identification, risk governance, and enhancement of controls associated with operational risk management protocols, using data analytics.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 5+ Years Required; 7+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level 8IC
Required Qualifications:
- 5 years of demonstrated and recent work experience in the financial services industry (in retirement, asset management, brokerage, banking or insurance) in fraud management, data analytics, risk management, compliance testing in a corporation and/or in counter-fraud consulting and/or law enforcement.
- demonstrated and recent work experience analyzing large data sets.
Preferred Qualifications:
- 7+ years of demonstrated and recent work experience in fraud and/or fraud risk management function in a corporation and/or in counter-fraud consulting and/or law enforcement.
- Bachelor’s degree in Criminal Law, Finance, Accounting, Risk or Business Management; and/or JD, CPA or equivalent
- One or more fraud related preferred credentials: Certified Fraud Examiner (CFE), Certified AML and Fraud Professional (CAFP); IAFCI Certified (CFCI); Association of Anti-Money Laundering Specialists (ACAMS).
Related Skills
Analytical Skills, Business Acumen, Business Process Understanding, Compliance, Conflict Management, Consultative Communication, Critical Thinking, Influence, Market/Industry Dynamics, Relationship Management, Risk Analysis/Analytics, Risk Monitoring
Anticipated Posting End Date:
2026-11-04
Base Pay Range: $104,000/yr - $152,000/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
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Company Overview Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways - because when our people succeed, our impact on clients' lives grows stronger.
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