Customer Service & Shipping Associate | The UPS Store, Des Peres
Pay: $16 to $18 per hour, based on experience
Schedule: Part-time, about 20 to 30 hours per week, including Saturdays
Location: The UPS Store, Des Peres, MO
People Person Wanted (Must Also Tolerate Cardboard Boxes)
We're hiring, and no, you won't just be taping boxes all day.
Do you like helping people? Do you see something that needs doing and do it without being asked? Can you keep your sense of humor when five customers walk in at the exact same time?
Then we might be looking for you.
At The UPS Store in Des Peres, we do a lot more than ship packages. We print everything from business cards to banners, help customers solve problems, create custom designs, and occasionally explain why we can't ship a package to Mars. (Yet.)
We want an energetic, dependable, detail-oriented teammate who enjoys working with people, handles a fast pace, and knows that "I'll be there at 9:00" means 9:00, not 9:07.
What You'll Be Doing
- Helping customers. Give great service, even when someone shows up with 47 Amazon returns.
- Shipping. Pack, weigh, process, and ship packages. Sometimes the box is bigger than you are.
- Printing. Help customers with printing, copying, binding, laminating, and creative projects. Graphic design experience is a big plus but not required
- Solving problems. Customers don't always know what they need. You help them figure it out.
- Learning. We offer a lot of services and we'll train you on all of them. You don't need to know everything on day one.
- Staying organized. Stock supplies, keep the store clean, and keep things moving.
- Using technology. Computers, printers, and a point-of-sale system are part of every shift.
- Multitasking. Answer phones, help the customer in front of you, and keep the line moving.
- Being a good teammate. Jump in when help is needed, communicate clearly, and own your work.
What We're Looking For
- You're dependable. You show up on time and ready to work, every shift.
- You're friendly and you enjoy talking with people.
- You're self-motivated. You don't need someone to tell you what's next.
- You learn quickly.
- You're detail-oriented. Shipping to Portland, Oregon instead of Portland, Maine is a big deal.
- You're comfortable with computers. Microsoft Office skills are important. Adobe Creative Suite experience is a bonus.
- You're a team player. When the store gets busy, you step in.
- You look for solutions instead of stopping at "I don't know."
- You can lift 45+ pounds when needed.
- Retail or customer service experience is preferred but not required.
We can teach you how to ship a package and run a printer. We can't teach you to care about people or take pride in your work. That's what we're hiring for.
What's In It for You
- Pay of $16 to $18 per hour, based on experience
- Retail hours without the retail grind: we close at 6:30 PM Monday to Friday and 3:00 PM on weekends, so no late nights and shorter weekend shifts than most retail jobs
- Employee discounts
- Uniform shirts, jackets, and ID tag provided
- Training in shipping, printing, design, and other useful skills
- Opportunity to take on more responsibility
Our Culture
We build a team where everyone is welcome and respected. Teammates train each other, step in when the store gets busy, and treat every customer, including the one who walks in 30 seconds before close, with the same care. We want people to leave a shift feeling good about the work they did and the people they did it with.
The UPS Store, Des Peres is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
