Assistant Center Manager
Job Type: Part-Time (25–30 hours per week) Schedule: Flexible, including Weekends
Position Overview
We are seeking a dependable, motivated, and customer-focused Assistant Center Manager to support daily store operations, lead team members, and help drive sales and customer satisfaction.
The ideal candidate is a hands-on leader who takes ownership, delivers excellent customer service, and can independently manage the store when the Center Manager is unavailable.
An active California Notary Public commission is required.
Key Responsibilities
- Assist with daily store operations, including opening and closing procedures.
- Supervise, train, coach, and motivate employees to maintain high performance and professionalism.
- Manage store operations independently when the Center Manager is unavailable.
- Deliver outstanding customer service, resolve customer concerns, and maintain high service standards.
- Promote shipping, packaging, printing, mailbox, notary, and other store services to increase sales.
- Monitor daily sales performance and help achieve store revenue and operational goals.
- Assist with employee scheduling, attendance, timesheets, and payroll preparation.
- Support inventory management, cash handling, expense control, and financial reporting.
- Perform notarial services in compliance with California laws and regulations.
- Maintain store cleanliness, safety, organization, and compliance with company policies.
- Support business development and continuous improvement initiatives.
- Perform other duties as assigned.
Qualifications
Required
- High school diploma or GED.
- Active California Notary Public commission in good standing.
- Minimum one year of supervisory or leadership experience in retail, logistics, or a related industry.
- Strong leadership, organizational, and problem-solving skills.
- Excellent customer service and communication skills.
- Strong computer skills, including Microsoft Office and Adobe Suites.
- Outstanding phone skills and professional communication etiquette.
- Ability to multitask and work efficiently in a fast-paced environment.
- Ability to lift up to 40 pounds, with or without reasonable accommodation.
- Willingness to work a flexible schedule of 25–30 hours per week, including Weekends.
Preferred
- Previous experience with The UPS Store or a similar retail, shipping, or printing business.
- Advanced education degree, coursework, or tech school desired
- Experience with sales growth, inventory management, and financial reporting.
- P&L experience preferred.
What We're Looking For
A reliable, professional, and results-driven team leader who:
- Takes ownership and leads by example.
- Maintains high standards for customer service and employee performance.
- Actively promotes store services and identifies sales opportunities.
- Demonstrates punctuality, accountability, and a positive attitude.
- Works collaboratively to achieve store goals.
