The Back Server reports directly to the F&B Management Team and is responsible for ensuring each guest has an amazing dining experience by skillfully and carefully checking, arranging, and presenting the guest with their meal and beverages.
DUTIES AND RESPONSIBILITIES
• Practice intuitive, aware, of dining service.
• Anticipate guests’ needs based on body language, eye contact, and level of engagement.
• Ensure 100% accuracy of delivered items to tables.
• Maintain organization & cleanliness of the restaurant.
• Communicate thoroughly and efficiently with the F&B Management and Culinary team about any operations, ordering, or logistical needs.
• Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes to resolve issues, delight, and build trust.
• Thank guests with genuine appreciation and provide a fond farewell.
• Comply with quality assurance expectations and standards.
• Report any employee, guest, and/or vendor incidents and accidents to management at the time of the incident and/or accident.
• Follow all state and local laws for serving (e.g., last call times).
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
QUALIFICATIONS
Required
- Extended experience providing service in a fine dining environment.
- Ability to remain calm during busy periods and treat our guests and our team members with respect.
- Professional, polished service, etiquette and protocol skills and knowledge.
- Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.
- Current food handling certificate.
- Current Alcohol serving certification
- Ability to communicate legibly.
Desirable
- High school graduate or equivalent and some college.
- Certification of previous training in liquor, wine and food service.
- Any previous serving and bartending training.
- Forbes Five Star Service Training/Experience
- Prior training in guest relations.
Required
- Ability to anticipate and understand guests’ service needs remaining calm and courteous.
- Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time and make a concise decision in pressure situation.
- Ability to focus attention on details.
- Ability to maintain good coordination and timing while serving orders quickly.
- Ability to endure abundant physical movements throughout the event and to exert physical effort in setting up rooms from to specific standards of each event
- Ability to work cohesively with co-workers as part of a team.
- Ability to communicate in English, both orally and in writing, using correct spelling and grammar.
- Ability to provide legible written communication.
- Ability to stand and walk for up to 12 hours.
- Complete drivers training
- Set-up picnic experience for guests during spring/summer operations
TRAVEL REQUIREMENTS
- Some off property venues
- Travel in Winter through snow & ice
PHYSICAL DEMANDS
- Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Frequent need to perform standing and walking activities related to inspecting property.
- Constant need to perform the following physical activities: grasping, turning, finger dexterity.
- Constant need to stand and walk for long periods of time.
- Lifting/carrying up to 25 lbs. frequently
- Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms’ reach.
- Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to the general public and converse with staff. Ability to hear fire alarms and emergency equipment.
OUR PROPERTY
Only 35 minutes from Salt Lake City Airport, The Lodge at Blue Sky, Auberge Collection is a luxurious contemporary mountain retreat located in Park City, Utah’s Wasatch Mountain Range. Set on 4,000 private acres surrounded by dramatic soaring peaks, high alpine fields, lush hillsides and a spring-fed creek, the 46-room resort invites guests to reconnect with the natural environment in understated elegance, with organic architecture that showcases the majesty of the land. Amenities include a collection of immersive outdoor adventures, including hiking, fly fishing, clay shooting, horseback riding and heli-skiing. The Lodge’s restaurant, YUTA, helmed by Executive Chef Guillermo Tellez, serves cuisine created with ingredients sourced from an onsite organic farm. Deeply restorative treatments at The Edge complement Blue Sky’s active outdoor adventures. Experiential opportunities exclusive to Blue Sky include learning about the artisanal whiskey-making at the on-site High West Whiskey distillery, hands-on horsemanship at the 30,000-square-foot indoor equestrian center and up-close animal encounters at Saving Gracie horse rescue sanctuary.
For more information: auberge.com/bluesky Follow The Lodge at Blue Sky on Facebook and Instagram @BlueSkyAuberge
JOIN OUR FAMILY
About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com