Archived listing. The details below describe a past opening.
We are seeking a detail-oriented, organized, and reliable Billing Clerk to join our fully remote team. The Billing Clerk will be responsible for preparing and processing invoices, maintaining accurate billing records, monitoring payments, resolving billing discrepancies, and supporting the accounting and finance team with day-to-day billing activities.
Key Responsibilities
- Prepare, review, and process customer invoices accurately and in a timely manner
- Enter billing and payment information into accounting and billing systems
- Verify billing information, rates, quantities, and account details before invoices are issued
- Maintain accurate and up-to-date customer billing records
- Monitor outstanding invoices and assist with accounts receivable activities
- Apply customer payments and maintain accurate payment records
- Investigate and resolve billing discrepancies, errors, and account issues
- Respond to customer inquiries regarding invoices, payments, account balances, and billing concerns
- Communicate with internal departments to verify services, orders, pricing, and billing information
- Process credit memos, adjustments, refunds, and billing corrections when authorized
- Assist with account reconciliation and identify discrepancies between billing records and payments
- Prepare billing reports and provide information to the accounting team as needed
- Maintain organized electronic records of invoices, receipts, payments, and related documentation
- Assist with month-end and year-end billing and accounting activities
- Protect confidential customer and financial information
- Follow company billing procedures, internal controls, and accounting policies