The Texarkana Arkansas School District is seeking applicants for network administrator. This position requires a year-round (240 day) contract.
PRIMARY PURPOSE:
Provide support to the instructional and administrative programs by providing services to school personnel in the installation, use, upgrade, maintenance, and troubleshooting of the district-wide area network and building local area networks.
QUALIFICATIONS:
Must pass a national criminal background check and a background check of the Arkansas Child Maltreatment Central Registry;
Education/Certification:
Bachelor’s degree in a related technical field or equivalent training and experience
Special Knowledge/Skills:
Knowledge and field experience with hardware and software troubleshooting skills
Knowledge and field experience with network design and administration
Field experience working with end-user support in a responsive, helpful, courteous, and tactful manner
Field experience working with confidential and time-sensitive matters
Ability to effectively communicate (written and verbal) with employees, colleagues, service providers, and community members
Knowledge and skills in using technology in an educational setting
Experience:
Minimum of three (3) years of field experience supporting end-users, Active Directory, and Windows XP/Win7 in educational institutions; K-12 experience strongly preferred
The Board may find appropriate and acceptable alternatives to the above qualifications.
MAJOR RESPONSIBILITIES AND DUTIES:
- Maintain professional behavior, appearance, and work ethic to represent the school district in a positive manner at all times.
- Articulate a positive image of the school district and school district employees.
- Demonstrate effective customer service strategies to all district personnel.
- Design, configure, upgrade, and repair local and wide area infrastructure.
- Evaluate, test, and recommend technology for use in the educational environment.
- Install and test approved software and software upgrades in a networked environment.
- Read technical journals and/or manuals and attend vendor seminars and appropriate professional development workshops to learn about the maintenance and use of emerging software, hardware, and network systems.
- Coordinate development and maintenance of network benchmark standards.
- Maintain network maps of all sites.
- Train technicians and site coordinators with simple network troubleshooting techniques.
- Develop and coordinate network replacement plan.
- Other duties as assigned.
WORKING CONDITIONS:
Mental Demands:
Work with frequent interruptions; maintain emotional control under stress; maintain a clear focus on customer service; ability to communicate effectively (verbal and written)
Physical Demands:
Repetitive hand motions; prolonged use of computer; frequent interruptions; moderate standing, stooping, bending, and lifting; ability to lift and carry 50 lbs.