Member Experience Associate | Hybrid | Charleston, SCIf you're great with people and looking for a company that can offer long-term career growth, this opportunity deserves a closer look. Join a highly service-focused organization that values internal development, invests in employee success, and provides opportunities to grow into leadership, operations, claims, training, and other specialized career paths. This is an ideal role for customer service professionals who want stability, advancement, and a clear future.Compensation & Schedule
- $53,000 annual salary + overtime eligibility
- Hybrid schedule: 3 days onsite, 2 days remote
- Comprehensive paid training and onboarding provided
- Regular schedule: 9:00 AM - 6:00 PM
- Occasional Saturdays required (up to 8-12 each year depending on assignment)
What Makes This Opportunity Attractive
- A company culture built around employee development and internal promotion
- Structured coaching, mentorship, and career planning support
- Multiple advancement paths available for top performers
- Comprehensive benefits package including 401(k) match, tuition reimbursement, healthcare coverage, student loan assistance, and paid parental leave
- The opportunity to build a meaningful career while helping people every day
What You'll Do
- Serve as a primary point of contact for members seeking support and guidance
- Handle inbound inquiries while delivering an exceptional service experience
- Resolve concerns through effective communication and problem-solving
- Document interactions and navigate multiple systems efficiently
- Build lasting relationships through empathy, professionalism, and attention to detail
Ideal BackgroundsCandidates from hospitality, restaurants, retail, banking, healthcare administration, call centers, education, property management, customer support, or other service-centered industries are encouraged to apply. If you've built strong customer relationships, solved problems under pressure, and enjoy making a positive impact, your experience can translate well into this role.No insurance experience is required. The organization provides thorough training and ongoing development to help employees succeed and continue advancing throughout their careers.If you're searching for a stable company with excellent benefits, strong leadership, and real opportunities for advancement, apply today.Location: Charleston, SCCompensation: $53,000 annually + overtime eligibilitySchedule: Hybrid (3 days onsite / 2 days remote) | 10:00 AM - 7:00 PM | Occasional Saturdays required#eastpriority26Job Type & LocationThis is a Permanent position based out of Charleston, SC. Pay and BenefitsThe pay range for this position is $53000.00 - $53000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Retirement & Savings 401k match Student loan repayment assistance Life and disability insurance Financial wellness education programs and tools
Health & Wellness Comprehensive medical, dental and vision coverage Wellness program 24/7 Telemedicine Health Savings & Flexible Spending Accounts Second opinion provider
Passions & work/life balance Flexible PTO Membership for Headspace mindfulness and meditation Tuition and passion course reimbursement
Family planning Fully paid parental leave Fertility benefits & support Adoption assistance Nursing mother support Child care and tutoring benefits Job Type & LocationThis is a Permanent position based out of Charleston, SC. Application DeadlineThis position is anticipated to close on Nov 13, 2026. Workplace TypeThis is a hybrid position in Charleston,SC.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.