Content Designer III (UX Content Designer) Location: Philadelphia, PA (1800 Arch Street)Work Schedule: Hybrid About the Role We're seeking a Content Designer to support the Xfinity Shield experience within the Xfinity app, helping customers better understand and manage their connected home devices. This role focuses on optimizing existing experiences through thoughtful UX writing and content design that improves usability, clarity, and engagement.You'll collaborate closely with UX Designers, Product Managers, and Content Strategists to simplify complex concepts and create intuitive, customer-centered experiences.
Key Responsibilities
- Create and refine in-app content across customer journeys, product features, and settings.
- Translate complex technical concepts into clear, concise, and actionable language.
- Evaluate existing experiences and identify opportunities to improve content, usability, and engagement.
- Partner with UX, Product, and Research teams to shape end-to-end user experiences.
- Develop content solutions through exploration, iteration, and user-centered thinking.
- Ensure consistency across app experiences and related customer touchpoints.
- Incorporate feedback, research findings, and performance insights into content recommendations.
Required Qualifications
- 4+ years of experience in UX Writing, Content Design, or Product Content Strategy.
- Experience working closely with UX Design and Product Management teams.
- Proficiency with Figma or similar design tools (Adobe XD, Sketch, etc.).
- Strong portfolio demonstrating:
- UX writing and content design work
- Ability to simplify complex products or workflows
- Content strategy and problem-solving approach
- End-to-end design thinking process
- Exceptional writing, editing, and communication skills.
- Ability to think beyond individual pieces of copy and consider the overall user journey.
Preferred Qualifications
- Experience with content strategy initiatives.
- Experience conducting content explorations and iterative design work.
- Familiarity with content engineering or content management tools.
- Understanding of smart home technology, connected devices, or digital consumer products.
What Makes a Strong Candidate
- Strong UX content design background rather than traditional marketing or brand copywriting.
- Experience translating complex functionality into intuitive user experiences.
- Comfortable working in fast-paced product environments with multiple parallel workstreams.
- Demonstrated ability to improve and optimize existing digital experiences through content and UX thinking.
Example Project Work The team is focused on enhancing existing Xfinity Shield experiences. For example, users currently receive information about screen time usage within the app. The Content Designer will evaluate how information is presented, determine whether content should be simplified, reorganized, or distributed across multiple screens, and recommend improvements that help customers better understand and act on the information.
Job Type & LocationThis is a Contract position based out of Philadelphia, PA. Pay and BenefitsThe pay range for this position is $45.00 - $53.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Philadelphia, PA. Application DeadlineThis position is anticipated to close on Nov 10, 2026. Workplace TypeThis is a hybrid position in Philadelphia,PA.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.