Why join our team? As a locally owned company, we value our team members and offer an excellent benefits program that includes health insurance, vision and dental care, life insurance, 401(k), paid time off, employee discounts, flexible scheduling, opportunities for advancement and more. Come work for a company that gives back to the community through charitable donations and service, supports local commerce, and cares about your personal development. With your people skills and passion for service, you'll help create a shopping experience so good that customers can't imagine shopping anywhere else.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Restaurant Supervisors are responsible for leading the department, ensuring that team members provide exceptional guest service, while achieving sales and profit margin goals. This includes ensuring guest satisfaction, driving production standards and sales, building sales skills, meeting budgets, ordering, scheduling, product knowledge, safety and cleanliness of the department. Effective supervisors maximize productivity and profitability by balancing sales and expenses, identifying sales opportunities and setting guest service standards. They must demonstrate knowledge of the department’s purpose and goals and have the skills to help team members achieve those goals.
- Train, coach and observe team members in serving guests. Be example to the team through your own ability to provide exceptional service.
- Have strong working knowledge of department equipment with ability toteach team and others all fundamental operations of equipment (mixing, scaling, baking, slicing, finishing, etc.)
- Implement the marketing strategy, cross merchandising and sales programs throughout the department.
- Resolve guest and team complaints in a timely and satisfactory manner.
- Lead team members to accomplish store and department goals.
- Manage sales, gross profit margin, labor-scheduling and deli department standards.
- Be proficient in all store technology (Ordering, POS system, etc.)
- Work on special projects, tasks and assignments as directed or requested.
- Regular on-site attendance is required.
POSITION REQUIREMENTS
- Minimum 18 years of age
- High School Diploma
- A current and valid state-issued food handler’s permit (fee refunded after 6 consistent months of employment)
- Possess knowledge of related products along with a willingness to learn
- Working knowledge of sales, gross profit margin and labor scheduling
- Excellent guest and team service skills
- Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
- Strong problem-solving and organizational skills
- Ability to lead and develop others
- Ability to handle multiple projects and task with a high attention to detail
- Knowledge of retail computer systems a plus
- Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
- Regular on-site attendance required
This list of duties, responsibilities, and position requirements is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary. Physical Activity Standing: Constantly Walking: Constantly Carrying: Constantly Color Vision: Constantly Climbing step stool & Ladder: Regularly HearingConstantly Talking: Constantly Speaking / Articulation: Regularly Prolonged Sitting: Occasionally Driving a Motorized Vehicle: Occasionally Manual Dexterity - Hand / Finger Coordination: Constantly Grasping / Squeezing: Constantly Kneeling: Occasionally Crawling: Occasionally Balancing: Regularly Sustained Bending: Regularly Operating Foot Controls: Occasionally Crouching: Occasionally Pushing/Pulling: Constantly Repetitive Motion: Constantly Typing: Occasionally Mousing: Occasionally Feeling: Constantly Overhead Reaching (while lifting): Regularly Floor to Shoulder Lift: Regularly Waist to Shoulder Lift: Regularly Overhead Lift: Occasionally Lifting - Under 25 lbs: Constantly Lifting - Under 25 lbs to 50 lbs: Regularly Lifting - Over 51 lbs: Occasionally
Table Key:
Occasionally: Occupation requires this activity: 0% - 25% Regularly: Occupation requires this activity: 25% - 75% Constantly: Occupation requires this activity: Over 75%
Physical Requirements:
Ability to stand for an extended period of time. Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth. Associated Food Stores is an equal opportunity employer. We prohibit unlawful discrimination against applicants or employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other status protected by applicable federal, state or local laws.