Spherion Williamsport is working to fill a 1st Shift, Customer Service Representative (Customer Service Rep) position in Williamsport, PA. The pay rate is $18.00 HOURLY. Customer Service Representative (Customer Service Rep) Williamsport, PA 17701 US✓ Multiple Openings
Job Type: FULL_TIME, PART_TIME, SEASONAL Hours / Week: 40 Work Hours: 1st Shift Pay Rate: $18.00 USD HOURLY ✓ Health Insurance ✓ Dental Insurance ✓ Vision Insurance ✓ Life Insurance
Job Description:
We are seeking a reliable, tech-savvy, and friendly Seasonal Customer Service Representative to support our team during our busy end-of-year season. In this role, you will handle incoming customer inquiries, resolve support tickets, and complete minor administrative tasks to ensure our customers receive a smooth, high-quality experience.
Responsibilities:
- Respond promptly and professionally to incoming customer support tickets and inquiries.
- Perform minor customer service tasks and general account support to resolve issues effectively.
- Communicate clearly and empathetically with customers via web-based communication channels.
- Maintain accurate records of customer interactions and ticket statuses.
Education: No formal education required.
Experience:
- Previous customer service experience required.
- Strong verbal and written communication skills.
- Comfortable using computers, web browsers, and common web-based tools.
- Active Google account or standard email account available for workplace tool access.
- Available to work between 8:00 AM and 4:00 PM, with flexibility for part-time or full-time schedules during the November–December window.
- Dedicated computer with a reliable high-speed internet connection.
- Functional webcam and headset/microphone for team communication and meetings.
- A quiet, distraction-free home workspace.
Related Experience: Customer service, Remote work
Industry: Administrative and Support and Waste Management and Remediation Services Classification: 43-4051.00 Post ID: WPT-211622_1-16876775 Post Date: 2026-10-12 Post Expires: 2026-11-11
key responsibilities
Respond promptly and professionally to incoming customer support tickets and inquiries., Perform minor customer service tasks and general account support to resolve issues effectively., Communicate clearly and empathetically with customers via web-based communication channels., Maintain accurate records of customer interactions and ticket statuses.
education No formal education required.