Assist people with their questions and concerns
Responsibilities:
The core responsibilities of a Customer Service representative include the following:
Answer Telephone calls promptly and in a polite and professional manner Using sound judgement when handling calls, especially with upset guarantors Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization Maintains patient and family confidence by keeping all information confidential Internal Reports
Working hours: 8:00 AM - 5:00 PM
Skills:
see required
Education:
No Degree Required
Experience:
1-4 years
Qualifications:
Successful candidates will have the following skills:
Customer/Client Focus Flexibility Teamwork Capacity Communication Proficiency Technical Capacity HIPAA and Confidentiality knowledge Bilingual in English/Spanish
Temp to hire in Hoover
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
key responsibilities
The core responsibilities of a Customer Service representative include the following:Answer Telephone calls promptly and in a polite and professional mannerUsing sound judgement when handling calls, especially with upset guarantorsAnswer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organizationMaintains patient and family confidence by keeping all information confidentialInternal Reports
experience 1-4 years
skills see required
qualifications
Successful candidates will have the following skills:Customer/Client FocusFlexibilityTeamwork CapacityCommunication ProficiencyTechnical CapacityHIPAA and Confidentiality knowledgeBilingual in English/Spanish
education No Degree Required
