Commissary Agents are responsible for building all galleys to the clients’ specifications for all scheduled flights. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. “Lead by Example” concept is strongly promoted.
Commissary Agents must report to work on a regular and timely basis and report directly to the supervisor and/or manager on duty.
Job Duties
• Understand and promote the company core values
• Build/strip commissary according to airline specs and schedules within established timelines
• Ensure production areas comply with sanitation standards and customer/company requirements
• Actively participates in the Safety Management System (SMS)
• Complete inventories according to airline requirements
• Understand and comply with Canada Border Services Agency Memorandum D7-1-1 & D4-1-4
• Understand and comply with Transport Canada requirements
• Comply with Sky Café Food policies and procedures.
• Actively participate in Sky Café’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations. Understand, comply with, and promote the company Safety Policy
• Responsible for maintaining safety and security of the warehouse at all times
• Assist in set up, cleaning and storage of equipment and warehouse
• Responsible for courteous, prompt, accurate and careful handling of food and goods, including loading and unloading
• Receive, perform temperature testing and inspection of catering deliveries from our food service provider
• Comply with all Sky Café and airline policies
• Constantly communicate with other catering personnel, and respective airline communication centers if applicable
• Performs other duties as required
Work Environment
• Exposure to extreme temperature changes and noise
• May be required to work in a cold room of 4 degrees or less for extended periods of time
• Must be capable of lifting/pushing/pulling up to 50lbs (23 kg) on a regular basis
• Regular standing, bending, and lifting during shift
Requirements
• Be at least 18 years of age
• Obtain a clear criminal record
• Ability to obtain necessary airport and security clearances
• Ability to work within the required time parameters
• Ability to work nights, weekends, holidays, and varying schedules
• Must successfully complete airline and corporate specific training programs and recertification
• Must be able to operate all equipment as pertains to the position (forklifts, high lift trucks, catering vans)
Core Competencies
• Efficiently work as part of a team, as well as independently without direct supervision
• Effective verbal and written communication skills, with individuals at all levels of the organization
• Works well under pressure and able to meet set deadlines/expectations
• Ability to obtain necessary airport and/or Transport Canada security clearances and maintain in good standing
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Excellent PRIORITIZING, TIME MANAGEMENT and Organizational skills
• An understanding of Microsoft Excel, Word, G Mail, Google Drive
• Attention to detail in all areas of work
• Confident, consistent, decisive personality
• Willingness to learn and adapt to a changing work environment
• Ability to ensure confidentiality of sensitive information
• Operate Equipment in a safe and respectful manner
• Strong work ethic and positive team attitude