This role is on-site in Austin, TX near The Domain. We are a growing recruiting technology company helping employers connect with and hire essential workers. Our data-driven platform uses AI-powered matching and performance insights to connect employers with relevant candidates across online channels. Our performance-based approach helps customers improve recruiting efficiency and hiring outcomes. Internally, we foster a collaborative, high-performance culture built on transparency, encouragement, and shared success. Role Overview We are seeking a National Account Manager to manage a portfolio of established enterprise customer accounts. This role owns account retention, renewals, and revenue growth while serving as a strategic advisor to senior executives and C-suite stakeholders. The ideal candidate combines strong technical aptitude with commercial expertise to drive customer outcomes, identify expansion opportunities, and protect recurring revenue. Location: Austin, TX - fully in-officeCompensation: $90,000 base salary plus commission
Responsibilities
- Own a portfolio of established enterprise accounts, with responsibility for retention and net revenue growth.
- Lead renewal strategy and execution, including forecasting, risk identification, and contract negotiations.
- Build and maintain trusted relationships with senior executives and C-suite stakeholders.
- Identify and execute upsell and expansion opportunities aligned with customer goals and performance data.
- Translate platform capabilities, data insights, and campaign performance into clear business value.
- Partner with Sales, Product, and Client Success teams to drive adoption and customer success.
- Proactively identify account risks and develop mitigation plans to protect revenue.
- Maintain accurate account activity, forecasts, and documentation in the company’s CRM.
Qualifications
- Proven experience managing enterprise-level customer accounts.
- Demonstrated success in account retention, renewals, and revenue expansion.
- Experience building and managing relationships with senior executives and C-suite stakeholders.
- Strong technical aptitude, including the ability to understand and communicate complex platform capabilities and data.
- Consultative approach with strong upselling and value-based selling skills.
- Excellent communication, presentation, analytical, interpersonal, and negotiation skills.
- High level of ownership, accountability, and self-direction.
- Permanent authorization to work in the United States without current or future employer sponsorship.
Benefits
- Competitive base salary plus commission.
- Employer-sponsored fitness benefits.
- Company-paid health, vision, and dental insurance premiums for employees and dependents.
- 401(k) retirement plan with an employer contribution.
- Paid company holidays and a managed paid time off program.
- Fully paid parental leave.
- Catered lunches, snacks, and beverages.
- Company events and team activities.
#ZR