Job Duties
About SCR:
SCR has been family-owned and operated since 1957 and is the Midwest’s leader in commercial refrigeration, HVAC, building automation, and food service design, installation, and maintenance. Serving Minnesota, Wisconsin, North Dakota, South Dakota, Iowa, and beyond, we’ve built a reputation for quality, reliability, and service excellence.
At SCR, our employees are more than a team, they’re family. We provide opportunities for personal and professional growth, because we know that happy employees create happy customers.
OurCoreValues:
Perseverance / Integrity / Family / Stability / Competency
People and Safety:
At SCR, we believe safety isn’t just about rules; it’s about people. Our culture of safety is the foundation of how we work. From the field to the office, it is a shared responsibility and a priority at every level of our organization.
Why our team loves working at SCR (Straight from our employees!):
Family-like culture where you are known, not a number
We are trusted by ownership
Awesome bosses
Leaders who work alongside you
Co-workers become friends
Generous profit sharing (5–10%)
Great medical benefits (SCR pays 90% of employee coverage)
FREE dental coverage
Generous paid vacation, holidays, and sick time
Technology-driven, cutting-edge company
Strong reputation in the community
Collaborative, team-oriented environment
Flexible workplace that supports work-life balance
Fun, highly anticipated annual Christmas party
Career growth opportunities
Roles and Responsibilities
Responsible for service department billings including time and materials, service contacts, and blanket maintenance billings.
Review work orders for accuracy and timely processing. Check to make sure all parts and labor hours are listed. Check the customer database for the correct discount or markup for parts, truck charges, labor rates, NTE amounts, and PO requirements as per the customer being billed. Verify the accuracy of th description.
Update and maintain customer database.
Monitor refrigerant and ensure entry into appropriate systems.
Process invoices for customers according to their requirements including online input and or emailing invoices.
Check invoices for profitability relaying any discrepancies back to the service manager.
Handle service-related customer calls for questions on invoices or statements directing the customer to the right person if unable to assist them.
Run reports as needed by manager for customer billing information.
Back up for receptionist for lunch, breaks, and vacations.
Additional Responsibilities
Perform other duties as assigned by supervisor
Required Skills/Abilities
Exhibits strong written and verbal communication skills.
Exhibits excellent proficiency with Microsoft Office programs, including Excel, Word, and Outlook.
Ability to work independently and resolve practical problems.
Displays excellent accuracy and ability to pay close attention to detail.
Excellent organizational and time management skills.
Minimum Requirements
High School diploma or GED.
2-3 years of directly related experience, preferably in a construction environment.
Perks of Joining Our Team:
People First. Always. We support and invest in our team.
Annual Profit Sharing: Eligible employees receive 5–10% profit sharing each year based on company performance.
Health Insurance: Excellent, high-quality medical coverage with multiple plan options to fit your needs.
Free Dental Insurance: SCR covers 100% of dental premiums for employees and their families.
Vision Insurance: Affordable vision coverage for employees and families.
Company-Paid Life Insurance: SCR provides life insurance coverage for employees and all their dependents.
Voluntary Benefits: A wide range of optional benefits including life insurance, disability coverage, accident and critical illness plans, identity protection, and more so you can tailor your coverage to your needs.
Retirement Savings: 401(k) Retirement Savings.
Paid Time Off & Holidays: Competitive PTO allowance plus paid holidays.
EEO/AA/M/F/Vets/Disabled
Minimum Education Required
High School Diploma or Equivalent
Minimum Experience Required
2 - 20 years
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
No
Physical Required
Yes
Drug Test Required
Yes
Compensation
$18.00 - $25.00 / Hourly
Postal Code
56304
Job Type
Full Time
Place of Work
On-site
Requisition ID
110021
Job Benefits
Not specified