Job Duties
St. Cloud Refrigeration is proud to be family owned and operated for over 60 years! We are the Midwest's leader in commercial refrigeration, HVAC, building automation, and food service design, installation, and maintenance. Family-owned and operated since 1957, SCR's multiple divisions serve all of Minnesota, parts of Wisconsin, North Dakota, South Dakota, Iowa, and beyond. Our customer focus and commitment to quality are second to none!
At SCR, our employees are like family. We believe in providing opportunities for both personal and professional growth, based on the understanding that employee satisfaction directly impacts customer satisfaction. The result is the loyalty and longevity of employees who take great pride in their work, and a company our customers can count on.OurCoreValues
Perseverance / Integrity / Family / Stability / Competency
Roles and Responsibilities
Responsible for service department billings including time and materials, service contacts, and blanket maintenance billings.
Review work orders for accuracy and timely processing. Check to make sure all parts and labor hours are listed. Check the customer database for the correct discount or markup for parts, truck charges, labor rates, NTE amounts, and PO requirements as per the customer being billed. Verify the accuracy of the description.
Update and maintain customer database.
Monitor refrigerant and ensure entry into appropriate systems.
Process invoices for customers according to their requirements including online input and or emailing invoices.
Check invoices for profitability relaying any discrepancies back to the service manager.
Handle service-related customer calls for questions on invoices or statements directing the customer to the right person if unable to assist them.
Run reports as needed by manager for customer billing information.
Back up for receptionist for lunch, breaks, and vacations.
Additional Responsibilities
Perform other duties as assigned by supervisor
Required Skills/Abilities
Exhibits strong written and verbal communication skills.
Exhibits excellent proficiency with Microsoft Office programs, including Excel, Word, and Outlook.
Ability to work independently and resolve practical problems.
Displays excellent accuracy and ability to pay close attention to detail.
Excellent organizational and time management skills.
Minimum Requirements
High School diploma or GED.
2-3 years of directly related experience, preferably in a construction environment.
What's in it for You
Health Insurance with company-match HSA
Company-paid Dental and Life Insurance
401k/Profit sharing
Vacation, Holiday, and Sick pay
Being a valued & appreciated team member of a premier family-owned company
EEO/AA/M/F/Vets/Disabled
Minimum Education Required
High School Diploma or Equivalent
Minimum Experience Required
2 - 20 years
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
No
Physical Required
Yes
Drug Test Required
Yes
Compensation
$18.00 - $25.00 / Hourly
Postal Code
56304
Job Type
Full Time
Place of Work
On-site
Requisition ID
72309
Job Benefits
Not specified