Position Summary The position of Network Engineer is established for the maintenance and operations of the network, server and storage environment within the credit union. This position has the responsibility to maintain network switches and routers, server hardware, software patch levels, SAN storage systems and backups as well as adhere to corporate security policies. The position is also responsible for the overall operations of the Local Area Network (LAN) and Wide Area Network (WAN) environments, performance monitoring, and Disaster Recovery (DR) planning and testing. Maintain quality service standards set by the organization.
Minimum Qualifications (Education, Experience, Skills):
- Bachelor’s degree in a technical discipline, such as Information Systems, or equivalent experience.
- CCNA, MCSE, or equivalent certification.
- Experience managing Windows and Linux servers.
- Knowledge of SAN, replication and encryption technology.
- Understanding of installation and configuration of virtual servers/networks.
- Experience managing server environments of 300+ servers highly preferred.
- 5 years’ experience in heterogeneous network environment.
- Knowledge of telecommunications preferred.
- Ability to multi-task.
- Good organizational skills.
- Good verbal and written communication skills.
Essential Duties and Responsibilities
- Configure, maintain, and install network switches, routers and other network equipment by following SDCCU build standards.
- Assist in the configuration and installation of network security related systems.
- Project lead for assigned network tasks.
- Perform ongoing performance tuning, hardware upgrades and reconfigurations, and resource optimization as required.
- Configure and maintain the current Virtual Server environment.
- Configure, maintain and expand SAN.
- Install and configure associated server hardware.
- Perform server software and hardware upgrades/migrations.
- Configure and support network services; ex. FTP, Web Services, remote access.
- Create and maintain documentation of hardware and software installations, configurations and network diagrams.
- Provide escalated technical support to all departments and branches.
- Work with vendors for quotes for equipment, purchases and consulting. Create and resolve support tickets with vendors.
- Maintain server inventory and server license control.
- Disaster Recovery planning and testing
- Research and recommend innovative and, when possible, automated approaches for system administration tasks.
- Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures.
Other Duties & Responsibilities
- Perform special projects as assigned.
- Routinely provide after hours on-call support within SLA’s.
- Occasional travel.
Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Monday-Friday - 8:00am-5:00pm Full time - 40 hours/week