As our Inside Sales Manager for Sage 50, you will lead a high-performing team of Account Managers focused on renewing annual support plans and upselling to our active customer base. Your team engages Sage end customers in value-added conversations that drive higher renewal rates and uncover opportunities to expand product adoption.
Every day, you will:
- Provide coaching and feedback sessions to enhance skills and ensure quota attainment.
- Lead team development and continuing education to support career progression.
- Report on team performance and deliver accurate forecasting to senior leadership in a timely manner.
This is a hybrid role requiring in-office presence 3 days per week at our Lawrenceville, GA location.
- Oversee an outbound retention sales team to achieve or exceed renewal and growth targets.
- Utilize Salesforce and Fusion to maintain accurate account information and reporting.
- Build strong internal stakeholder relationships for collaborative success.
- Accurately forecast monthly and quarterly attainment against targets.
- Perform data analysis to identify growth opportunities and innovate processes.
- Manage customer escalations and drive resolution with professionalism.
- Participate in skip-level meetings to provide business updates.
Qualifications
- 1+ years of B2B sales team leadership in technology sales (preferably software or SaaS).
- 5+ years of B2B sales experience as an individual contributor with successful quota-carrying experience.
- Advanced Microsoft Office and strong computer skills.
- Detail-oriented with excellent organizational and time management skills.
- Strong propensity for innovation and creative problem-solving.
- Self-motivated and able to work effectively both independently and in a team environment.
Industry Requirements for Inside Sales Managers
- Proven ability to lead and motivate sales teams to achieve retention and upsell goals.
- Expertise in sales forecasting, pipeline management, and CRM tools (Salesforce experience strongly preferred).
- Strong analytical skills for interpreting sales data and driving strategic decisions.
- Demonstrated success in performance management and coaching for skill development.
- Ability to manage customer escalations and maintain high customer satisfaction.
- Familiarity with sales methodologies (e.g., consultative selling, solution selling).
- Excellent communication and stakeholder management skills across multiple departments.
Perks? We have plenty.
- Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
- Comprehensive health, dental and vision coverage
- 401(k) retirement match (100% matching up to 4%)
- 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
- 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
- 5 days paid yearly to volunteer (through Sage Foundation)
- $5,250 tuition reimbursement per calendar year starting 6 months after hire date
- Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
- Library of on demand career development options and ongoing training offerings
Dig deeper about who we are:
- Who is Sage: https://www.sage.com/en-us/company/about-sage/
- Life at Sage: https://www.sage.com/en-us/company/careers/
- Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be
- How we make a difference: https://www.sage.com/en-us/company/sage-foundation/
- Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/
Sales
United States
Lawrenceville
Hybrid
Working at Sage means you’re supporting millions of small and mid-sized businesses globally with technology to work smarter and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their business.
Our colleagues are high-performers who prioritize growth, make bold choices, and focus and galvanize to get things done. They work on meaningful, market-shaping initiatives that stretch their skills, sharpen their craft, and create real customer impact.
Explore our culture and benefits: sage.com/careers/working-at-sage
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, contact careers@sage.com .
Inside Sales Manager
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Equal Employment Opportunity (EEO)
Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.